News and announcements

Embedded networks on ABC's 7.30 Report

Mary Preston
Mary Preston, land lease community resident
Mary Preston is an amazing member of our network of land lease community residents. She works for fairness in her community and gathers frequently with other members of the network to discuss issues and solutions. Mary recently appeared on ABC's 7.30 Report in an investigation into embedded networks in land lease communities.
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Solar for All – including us renters

Text heading reads "what is a solar garden"
Everyone deserves to be part of the shift to renewable energy but 35% of Australians are 'locked-out', unable to get the benefits of rooftop solar – because we rent (or live in an apartment, or have a shady roof, or we just can’t afford the upfront cost). The good news is that there is a solution – a Solar Garden. But we need your support to make Solar Gardens take off.
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NEWTAAS 2019 Annual Report

NEWTAAS team
It has once again been an incredibly busy year for the New England and Western Tenants' Advice and Advocacy Service. This year we have had a few changes in staff, as well as significant casework and law reform challenges to deal with. In this Annual Report you'll also find short case studies and learn about cases where we’ve felt that we’ve been able to assist a client who really needed us.
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Productivity Commission recognises need to end unfair No Grounds evictions

Productivity Commission graphic
The Productivity Commission today released a report on vulnerable renters in the private market, concluding that removing unfair no grounds evictions from our renting laws is needed to better protect low income and other vulnerable renters.
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Electricity win – a real circuit breaker

Parklea land lease community residents
A few weeks ago the Tenants' Union of NSW successfully represented 93 residents from Parklea residential land lease community in Tribunal applications regarding unfair electricity charges. Residents will now receive a refund totalling approximately $80,000 for incorrect charges in their embedded electricity network dating from November 2015. This important case will assist residents across NSW to challenge overcharging for their electricity.
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Reflections of a Blue Mountains Tenant Advocate

Jo Hibbert
Jo Hibbert, Tenant Advocate
Jo Hibbert has been a Tenant Advocate at the Blue Mountains Tenants’ Advice and Advocacy Service for seven years. Now she’s retiring for a well-earned break, so we took the opportunity to ask her for some reflections about her time in the world of tenancy. She talks about some of her experiences at the Tribunal, and the way the workload for Advocates has increased, but the funding hasn't. She also tells the story of a tenant who she defended from eviction six times!
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17 years of advocacy in Regional NSW

Chris Maybin
Chris Maybin, Tenant Advocate
Chris Maybin has been a Tenant Advocate with VERTO South West Tenants’ Advice Service for 17 years. Now she's moving on, but in this interview she gives some of her thoughts and reflections on her experiences. She talks about having to tell a family they were going to be homeless, and being "cursed" by a landlord! She also explains some of the particular challenges faced by tenants and Tenant Advocates in regional New South Wales.
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Will you stand up for renting pets?

Child and dog sitting on a couch
Australia is a pet-loving country. A nationwide survey in 2018 found that 82 per cent of Australians agree that animals make them healthier or happier. NSW is being left behind other parts of Australia – both Victoria and the ACT have amended their laws to make pet-keeping the default option. But NSW now has the opportunity to take the lead!
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New Tenancy Law Regulations – have your say

Liv
Liv Todhunter, Tenant Advocate
The Residential Tenancies Amendment (Review) Act 2018 passed late last year – containing a number of positive changes, and some shortcomings. Regulations are currently being drafted; we encourage you to have your say via the Fair Trading website (before 2nd August). Liv Todhunter, Tenant Advocate and Team Leader at the Illawarra and South Coast Tenants’ Advice Service spoke to the Illawarra Mercurcy about the changes.
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NSW Civil and Administrative Tribunal – have your say

Screenshot of the NCAT front page
The Civil and Administrative Tribunal has been operating for more than 5 years! In that time hundreds of thousands of tenancy, social housing, residential land lease communities and boarding house renters have attended hearings. The Justice Department is now conducting a review of the Tribunal. If you have had an experience there and would like to tell them about we encourage you to participate. You need to send your response by July 10th.
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