VERTO South West Tenants Advice Service (SWTAS)

 

CONTACT

Phone

1300 483 786

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. We are limiting face-to-face contact to exceptional circumstances only.

South West Tenants Advice Service (SWTAS) trained Tenancy Consultants can help you to understand your rights and responsibilities as a tenant and will guide you through any issues you are having. Let us help you with: free confidential telephone advice, advice and representation at the NSW Civil and Administrative Tribunal (for eligible tenants), and referrals to other community services to assist with related issues. Our services are available to all residential tenants living in and around Albury, Bathurst, Goulburn, Orange and Wagga Wagga.

SWTAS is a program of VERTO.

NEWS

Renters' Guide to COVID-19

Covid19 graphic
The Tenants' Union of NSW is regularly updating our Renters' Guide to COVID-19. The Guide covers common questions about renting in NSW during the Coronavirus COVID-19 crisis.
Read more

Are evictions stopped in NSW? Yes. But...

A stop on evictions! But...
From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail, read our series of resources covering the eviction moratorium, rent and other issues during the COVID-19 crisis.
Read more

Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
Read more

Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
Read more

17 years of advocacy in Regional NSW

Chris Maybin
Chris Maybin, Tenant Advocate
Chris Maybin has been a Tenant Advocate with VERTO South West Tenants’ Advice Service for 17 years. Now she's moving on, but in this interview she gives some of her thoughts and reflections on her experiences. She talks about having to tell a family they were going to be homeless, and being "cursed" by a landlord! She also explains some of the particular challenges faced by tenants and Tenant Advocates in regional New South Wales.
Read more