Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9.30am - 12.30pm (Staff available all day)

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

Staff available - Leave a message

Thu:

Staff available - Leave a message

Fri:

No staff available - Leave a message

Contact online

 

ABOUT

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues. Our main advice hours are 9.30am - 12.30pm Monday and Tuesday. However, staff are available from 9am - 5pm Monday to Thursday. Please call and leave a message.

Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Central Tablelands and Blue Mountains Community Legal Centre (formerly Elizabeth Evatt Community Legal Centre).

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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12/11/2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
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04/05/2023

Cost of living in NSW survey 2023

The NSW Council of Social Services (NCOSS) has launched their Cost of Living in NSW 2023 survey. The Cost of Living in NSW project seeks to get a better understanding of the impact of cost-of-…
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03/05/2023

Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand

May Day (International Workers’ Day) is an important tradition established in the 1800s. In many countries it is a public holiday and allows workers to rally around issues they are facing. 
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02/05/2023

New sample letters

We have published 7 new sample letters for residents of land lease communities, covering some of the most common scenarios faced by residents.
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02/05/2023

Tenant advocates to National Cabinet: no time for half-measures on renters’ rights

As housing ministers meet today, national housing and tenancy organisations have called upon the National Cabinet to seize the opportunity to boost renters’ rights in response to rising housing…
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24/04/2023

Tenants' Union photo competition winner captures anxiety for pets and renters alike

Dylan Young is the winner of the Pets category in the Through a Renters' Lens photography competition run by the Tenants' Union. We had a chat with Dylan about taking part in the…
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13/04/2023

Zoom forum: Opportunities to Make Renting Fair in NSW after the #RentersElection23

Join the Opportunities to Make Renting Fair in NSW after the #RentersElection23 Zoom forum at 6pm on Thursday, 4 May, to celebrate the wins achieved by and for renters over the past few months,…
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31/03/2023

Through a Renter's Lens: "We make our own homes"

Rod Smith is the winner of the People category in the Tenants' Union’s recent photography competition. This week he dropped into our offices to pick up his framed winning photograph and we…
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28/03/2023

Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters
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08/03/2023

Through a Renter's Lens – photo competition

Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received…
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03/03/2023

NSW to ban ‘no grounds’ evictions for renters during periodic tenancies

Regardless of the outcome of the upcoming election on 25 March, NSW will see an end to ‘no grounds’ evictions during periodic tenancies. Achieving cross-party support for ending ‘no grounds’…
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04/01/2023

Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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06/12/2022

Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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