Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS)

 

CONTACT

Phone

(02) 4704 0201

Hours:

Mon:

9.30am - 12.30pm (Staff available all day)

Tue:

9.30am - 12.30pm (Staff available all day)

Wed:

9.30am - 12.30pm (Staff available all day)

Thu:

Staff available - Leave a message

Fri:

Staff available - Leave a message

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. Our main advice hours are 9.30am - 12.30pm Monday, Tuesday and Wednesday. Staff are available, however, from 9am - 5pm Monday to Friday. Please call and leave a message.

Blue Mountains Tenants' Advice and Advocacy Service (BMTAAS) is a free, confidential service that provides advice and information about your rights as a tenant; advocates on your behalf in negotiations with your landlord or real estate agent; represents you in the Tribunal; provides community education to tenants, community organisations and service providers on tenancy issues. Our services are available to renters from Lapstone to Mt Tomah. We help renters living in private rentals, social housing, Aboriginal housing, residential land lease communities, and strata title units. Please note: we require the full name of your landlord before we can provide tenancy advice.

BMTAAS is a program of Elizabeth Evatt Community Legal Centre.

NEWS

Renters' Guide to COVID-19

Covid19 graphic
The Tenants' Union of NSW is regularly updating our Renters' Guide to COVID-19. The Guide covers common questions about renting in NSW during the Coronavirus COVID-19 crisis.
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Are evictions stopped in NSW? Yes. But...

A stop on evictions! But...
From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail, read our series of resources covering the eviction moratorium, rent and other issues during the COVID-19 crisis.
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Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
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Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
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Reflections of a Blue Mountains Tenant Advocate

Jo Hibbert
Jo Hibbert, Tenant Advocate
Jo Hibbert has been a Tenant Advocate at the Blue Mountains Tenants’ Advice and Advocacy Service for seven years. Now she’s retiring for a well-earned break, so we took the opportunity to ask her for some reflections about her time in the world of tenancy. She talks about some of her experiences at the Tribunal, and the way the workload for Advocates has increased, but the funding hasn't. She also tells the story of a tenant who she defended from eviction six times!
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