About our organisation

The Tenants' Union of NSW is the main resourcing body for Tenants Advice and Advocacy Services (TAASs) and a community legal centre specialising in NSW residential tenancies law.

We are an independent, secular not-for-profit membership-based co-operative under the Co-operatives (Adoption of National Law) Act 2012 (NSW). You can read our rules of incorporation here.

The Tenants' Union works to promote the interests of Aboriginal tenants; boarders, lodgers and other marginal tenants; private rental tenants; public and community housing tenants; and land lease community residents.




A society in which people in New South Wales can access safe, secure and affordable rental housing.



We aim to make a positive difference to the lives of residential tenants in NSW, and particularly tenants who are economically and socially disadvantaged.


Strategic Plan

Our Strategic Plan, developed through consultation with the Board, staff, and volunteers of Tenants' Union and significant stakeholders, is our commitment to continue making a positive difference to the lives of residential tenants in NSW.


Reconciliation Action Plan

The Tenants' Union has a Reconciliation Action Plan which aims to ensure that reconciliation with Aboriginal and Torres Strait Islander Peoples is built into all aspects of our work.



The Tenants' Union receives principal funding from:

  • The Tenants Advice and Advocacy Program administered by NSW Fair Trading, using money from the Rental Bond Board Interest Account and the Property Services Statutory Interest Account.
  • The Community Legal Centres Program administered by Legal Aid NSW


NSW Fair Trading        Legal Aid NSW



The Tenants' Union is accredited by Community Legal Centres Australia (formerly NACLC), is a member of the National Association of Tenants Organisations, and is a registered charity with the Australian Charities and Not-For-Profits Commission.

National Association of Tenants' Organisations logo     Community Legal Centres Australia logo      ACNC registered charity logo



The Tenants' Union is proud to have a partnership with Ngalaya – the peak body for First Nations lawyers and law students in NSW. We collaborate on a number of projects. The Tenants' Union offers Ngalaya members tenancy law training at no cost, and facilitates access to the Tenants' Advice and Advocacy Services Network. Ngalya assists the Tenants' Union with recruitment of Aboriginal staff and facilitates ongoing mentoring and support for the Tenants' Union Paralegal (Aboriginal) position.

The Tenants' Union is also very pleased to be working with People With Disability Australia (PWDA) – PWDA is a national disability rights, advocacy and representative organisation that is made up of, led and governed by people with disability. The Tenants' Union supports PWDA's Disability Housing Advocacy Service by providing legal support and advice, training, referrals and resources, in relation to tenancy law. PWDA's Disabiltiy Housing Information Line can be contacted at: 1800 843 929 or housinginfo@pwd.org.au


         Ngalaya logo       People with disability



More about our work





    Need advice? Contact your local service or check out our factsheets and other resources.