The Tribunal (NCAT) – news and analysis

Renters' Guide to COVID-19

Covid19 graphic
The Tenants' Union of NSW is regularly updating our Renters' Guide to COVID-19. The Guide covers common questions about renting in NSW during the Coronavirus COVID-19 crisis.
Read more

Being evicted? Can you share your story or photo?

Kings Cross
Although there is a moratorium on evictions in NSW, it won't stop all evictions for all renters. Now more than ever, it's important to share your story. If you are facing eviction and you are willing to speak publicly, please get in touch.
Read more

Are evictions stopped in NSW? Yes. But...

A stop on evictions! But...
From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail, read our series of resources covering the eviction moratorium, rent and other issues during the COVID-19 crisis.
Read more

Important changes to rental laws – 23 March 2020

Picture reading "Tenancy law changes: new rules for renting in NSW from 23 March..."
Important changes to tenancy law have come into effect as of 23 March 2020. These changes affect anyone renting a property in NSW (including people who rent both home and site in residential land lease communities). We have been working hard to update our factsheets so that you can be sure that this site is accurate and you're reading the most up-to-date information.
Read more

No Bang for your Bond!

Tenant Advocates at the Network Meeting
Tenant Advocates at the Network Meeting
This is the initial response from Tenants' Union of NSW, resourcing body for 19 NSW-based Tenancy Advice and Advocacy Services, to the release of funding agreements from 2019-2022 for NSW Government funding for the Tenants Advice and Advocacy Program. We welcome the continued funding of tenancy services. Renters in NSW need and appreciate the services they receive from TAASs. However, we estimate 1 in 3 seeking assistance are missing out. It makes no sense that funding isn’t increased when we know there is interest available from renters' own money in the Rental Bond Board and Property Services account.
Read more

Reflections of a Blue Mountains Tenant Advocate

Jo Hibbert
Jo Hibbert, Tenant Advocate
Jo Hibbert has been a Tenant Advocate at the Blue Mountains Tenants’ Advice and Advocacy Service for seven years. Now she’s retiring for a well-earned break, so we took the opportunity to ask her for some reflections about her time in the world of tenancy. She talks about some of her experiences at the Tribunal, and the way the workload for Advocates has increased, but the funding hasn't. She also tells the story of a tenant who she defended from eviction six times!
Read more

17 years of advocacy in Regional NSW

Chris Maybin
Chris Maybin, Tenant Advocate
Chris Maybin has been a Tenant Advocate with VERTO South West Tenants’ Advice Service for 17 years. Now she's moving on, but in this interview she gives some of her thoughts and reflections on her experiences. She talks about having to tell a family they were going to be homeless, and being "cursed" by a landlord! She also explains some of the particular challenges faced by tenants and Tenant Advocates in regional New South Wales.
Read more

NSW Civil and Administrative Tribunal – have your say

Screenshot of the NCAT front page
The Civil and Administrative Tribunal has been operating for more than 5 years! In that time hundreds of thousands of tenancy, social housing, residential land lease communities and boarding house renters have attended hearings. The Justice Department is now conducting a review of the Tribunal. If you have had an experience there and would like to tell them about we encourage you to participate. You need to send your response by July 10th.
Read more

'Protected tenants' infosheet

Leaking roof
The leaking roof over the home of a 93-year-old protected tenant.
A small number of tenants of residential premises across New South Wales live in premises covered by the former Landlord and Tenant (Amendment) Act 1948 (‘1948 Act’). They are known as ‘protected tenants’. Unlike most tenants, they are not covered under the main provisions of the Residential Tenancies Act 2010 ('2010 Act') because of Section 7(a) of that Act.
Read more

Changes coming to renting in NSW – Residential Tenancies Act 2010

woman using loudhailer
You may have heard that changes are coming to renting laws in NSW. Learn more about the changes, how they will affect you and and when the changes will start.
Read more