The Tribunal (NCAT) – news and analysis

Requests for access during lockdown?

Hand knocking on door
The Public Health Orders so far have continued to allow landlords and their agents to force a range of entries into residential premises against the wishes of the occupants and their attempts to follow health advice. We want to hear from renters about any requests for access they've received - e.g. routine inspection, viewing appointments, repairs or maintenance, other - you have received since the start of the NSW lockdown period. We will be using information collected to advocate for tougher restrictions on access to rental housing during lockdown.
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Stop on evictions and financial supports for impacted renters

Breaking news 60 day stop on evictions & income support for impacted renters announced
The Tenants’ Union of NSW welcomes this afternoon’s announcement from the Federal and NSW Governments recognising the need to support renting households who might be struggling as a result of the lockdown. Supports include financial support, incentives for landlords to reduce rent and a stop on evictions for some tenants.
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Call for systemic change amid Northern Rivers housing crisis

Sally
The Northern Rivers region is beset by soaring rental prices, social housing issues, a crisis of housing instability and homelessness. In this article Sally Latter, Coordinator of the Northern Rivers Tenants Advice and Advocacy Service, shows why it's time to end no-grounds evictions and transform the housing system.
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A day in the life of Tenant Advocate Neissa Carpenter Holmes

Neissa
We interview Neissa Carpenter Holmes – a Tenant Advocate with Murra Mia Tenant Advocacy Service. Neissa assist tenants in the Illawarra and Shoalhaven area. Her day to day work involves giving advice to tenants, representing clients at Tribunal, following up with clients’ cases, negotiating with housing providers, and referring tenant to other services for non-tenancy related assistance.
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WESTS Community Engagement Day

WESTS Tenant Advocates
On Friday 21 May 2021, WESTS held a community engagement event at the Skye Hotel in Parramatta to reconnect with key partners of our organisation. The event was a great success. There were over 60 attendees at the community engagement day who were able to finally reconnect with WESTS after a long-period of physical isolation dating back to the COVID-19 lockdown in March last year.
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Renting: What needs to change?

Rainbow and houses graphic. Text reads: somewhere over the rainbow, there's a place called home.
“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at home'. Part of our work at the Tenants Union NSW is to push for change & towards housing justice. We want to hear from you: what needs to change? What renting issues are most important to you, and why? Please take a minute and take our survey.
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COVID-19 and renting, after 26 March 2021

The NSW government has made significant changes to the legal protections for private tenants who have been financially impacted by COVID-19. As the first set of protections during the Moratorium Period (i.e. 15 April 2020 to 26 March 2021) come to an end, new protections are now available for impacted tenants who had accrued arrears over this Moratorium Period. These new protections are set out in this infosheet and will come into effect for 6 months from 26/3/2021 – 26/9/2021.
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The long road

Home owners from Rivergum holiday retreat with Tenant Advocates
Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the Residential (Land Lease) Communities Act (the Act). In February 2017 the Tribunal made an order that the operator was to provide Mr Myles with copies of their electricity accounts so that he could check whether or not he was being overcharged. It was this decision that was later cited by a number of other home owners who were seeking access to their operator’s accounts under section 83 of the Act.
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Open Justice and the Tribunal (NCAT)

Court doors, door open with light streaming through
The Tenants' Union NSW recently provided a short submission to the NSW Law Reform Commission's Open Justice Review currently underway. We focused on two key issues. First, the importance of publishing reasons for decisions in tenancy law matters. Second, the need to make available more statistical data about tenancy law matters heard by the NSW Civil and Administrative Tribunal (NCAT).
We recommended NCAT increase the number of decisions with reasons being published, and the quantity, range and regularity of the statistical data it currently shares about tenancy matters heard at NCAT.
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Getting your LL plates?

Hands signing a contract and offering L plates
There is currently a petition in NSW Parliament for the creation of a “Landlord non-compliance register”. It speaks to some of the most frustrating aspects of renting in Australia.
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