In the absence of any legislated right to housing, or rules and guidelines such as waiting lists or criteria determining housing priority (as is the case in public housing), the decision to accept or reject a tenancy application, in the private rental market, is essentially “competitive”. It sits solely in the hands of the landlord, and, in many cases, the real estate agent, who provides expert advice to the landlord. This puts some tenants at a disadvantage when trying to rent a home. It is important to consider the ways tenants can be better protected from discrimination during the rental application process.

Esther Smith is a Tenant Advocate at the Greater Sydney Aboriginal Tenants' Service (GSATS). In this interview she talks about her day-to-day experiences as an advocate, as well as what keeps her motivated and inspired.

The Tenants' Union has published a basic factsheet in 7 community languages summarising renters rights under COVID-19 regulations. The factsheet has information on paying rent, evictions, the rules on access to rented properties for getting repairs done, inspections for sale of premises, and other issues that renters are facing.

Two-thirds of tenants in Australia rent through a real estate agent. A national shortage of private rental housing forces these tenants to impress the real estate agent to secure a property. The ability to make a good impression on the agent, however, is largely based on a variety of factors that place some tenants at a disadvantage.

Rita Wilkinson is the Tenancy and Financial Inclusion Manager at Metro Assist, and the Coordinator of the Southern Sydney Tenants' Advice and Advocacy Service. This interview was originally published by Metro Assist as part of their spotlight on dedicated, long-serving staff, who have been with the service for between 10 and 20 years. We'd also like to extend our congratulations and thank Rita for all the great work she does!

This interview introduces Jamie Love, who recently started as Coordinator of the Western Aboriginal Tenants' Advice and Advocacy Service (WATAAS). In the interview, Jamie talks about the challenges facing Aboriginal tenants and WATAAS, and some of the key things that need to change to get better service delivery for Aboriginal people.

Research finds renters facing insecurity, poor quality housing, and discrimination

CHOICE, the National Association of Tenants’ Organisations and National Shelter are calling for governments to prioritise rental security and quality issues, not just housing affordability, as a national study reveals widespread fear and discrimination faced by thousands of Australians.

Brett Webb is an Aboriginal Tenant Advocate at the Northern Aboriginal Tenants Advice and Advocacy Service. In this interview he speaks about his experiences and day-to-day work.

Carol Carter is an Aboriginal woman living in public housing in Bankstown in Sydney. In September 2014, Carol received a letter from the Department of Housing in relation to relocating her to another house because of redevelopment happening at the place she currently lives. Carol has lived at her current home for over 14 years. Carol has been receiving help from Greater Sydney Aboriginal Tenants Service (GSATS).

Home means security for me – this is where I feel safe. My home is like my castle, even though it's one room at the back of my landlord's house. I also like to go out, but I value my privacy when I’m at home. The landlord's dogs are good, they keep watch.