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    Rent Tracker Research Project
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    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
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    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Pets
    • Utilities, energy, water
    • Repairs, maintenance
    • Mould
    • Eviction
    • You want to leave
    • Privacy and access
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Rent Tracker Research Project
    End of Tenancy Survey
    Have your say on how prices are set in embedded networks
    Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases
    National 9 Principles for Strengthening Renters' Rights
    Submission: Improving NSW Rental Laws
    More news

    Blog

    Rental realities in NSW: New insights from the End of Tenancy Survey
    What you need to know right now to make renting fair in NSW
    Modernising Consumer Protection in Renting: From Individualised to Systemic Protections
    Own Goal? Thinking about the impact of the FIFA Women’s Cup on rental housing
    Co-operative housing: Interview with co-op renter Amalina Wallace
    A little gnome fact
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Reports, submissions, and research
    • Policy priorities
    • News
    • Tenant News email
    • Land lease communities

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

    • TwitterTwitter
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    • E-newsE-news
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Yes to the Voice

Yes to the Voice

KEY TOPICS

Disasters – fires, floods, storms

Living through a disaster such as a flood or fire is difficult enough without having to worry about your tenancy. To understand your rights as a renter, start with Tips: Renting after a disaster and Factsheet 22: Disaster damage, then explore the other resources below.

 

Icon Factsheets
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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 8: Privacy and access
  • 9: You want to leave
  • 10: Landlord ends agreement
  • 11: NSW Civil & Administrative Tribunal
  • 12: Domestic violence and tenancy
  • 16: Ending fixed-term tenancy early
  • 22: Disaster damage
  • 23: Utilities
  • 24: Mould
  • 26: Asbestos and lead
Sample Letters
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  • 10: Lockout
  • 11: Lockout threat
  • 12: Lockout in share housing
  • 13: Locks and security
  • 15: Breach of access
  • 16: Breach of peace, comfort and privacy
  • 20: Offer of compromise on rent increase
  • 23: Repairs
  • 24: Urgent repairs
  • 25: Reimbursement for urgent repairs
  • 26: Repairs to be carried out by owners corp
  • 40: Ending tenancy early
  • 41: Ending a fixed-term tenancy
  • 42: Ending a periodic tenancy agreement
  • 45: Request for return of goods
  • 49: Ending tenancy due to domestic violence
  • 51: Rent reduction
Icon Other resources and links
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  • Financial assistance for renters
  • Podcasts
  • Tips: Negotiating with the landlord
  • Tips: Renting after a disaster

RELATED NEWS

  • Photos from the photo competition
    Wed, 08/03/2023 - 10:12
    Through a Renter's Lens – photo competition top entries
    Over the last few months we were delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all the three themes of People, Place and Pets. Beyond technical skill, aesthetic appeal and excellent composition, the renter photographers were able to capture the human side behind the rental crisis currently gripping NSW.
    Read more ➤
  • Floods and housing report PDF cover
    Fri, 25/11/2022 - 12:01
    Research: Northern Rivers floods expose flaws in NSW housing system
    As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de Paul Society NSW, Social Futures, The Salvation Army Australia, Australian Red Cross shows action needs to be taken to safeguard regional Australians against homelessness and displacement as severe weather events become more common.
    Read more ➤
  • Annual Report 2021-2022
    Mon, 21/11/2022 - 14:17
    Tenants' Union Annual Report 2021-22
    The 2021-2022 financial year began with Sydney under a strict four-month lockdown and finished with severe weather, flooding, and a deepening housing crisis. Through these challenging times, the Tenants' Union has maintained our resilience and deep commitment to supporting NSW renters. Whether it's through online resources, advocacy or supporting the advice provided by the network of Tenants Advice and Advocacy Services, the Tenants' Union works with and for renters, for housing justice. While the actions and impact of the Tenants’ Union this year are too many to mention, the Annual Report covers the big highlights...
    Read more ➤
  • Home, two feet at a door mat that reads 'home' leading in to a house
    Mon, 17/10/2022 - 09:18
    The insecurity and uncertainty of renting: 'A constant exercise in weighing up options.'
    At the recent Briefing on Healthy Homes for Renters held at NSW Parliament on 13 October 2022, Sarah* shared her experience renting her home. Though a lawyer and academic researcher, Sarah explained that as a renter she does not feel confident asserting her rights to a healthy home.
    Read more ➤
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