Families – news and analysis

No country for young renters

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Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the iceberg. While renters under the age of 25 make up a significant percentage of tenants in NSW, and are living in some of the worst conditions, our research has shown they do not contact Tenants Advice and Advocacy Services (TAASs) at the same rate as other age groups. We want to change that!
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Tenants' Union Annual Report 2019-2020

Tenants' Union Annual Report Cover
The past year has been an extraordinary one for the Tenants’ Union, by any measure. Unprecedented bushfires and then flooding across NSW drove many displaced tenants to tenancy services for support. Several months of natural disasters then gave way to the COVID-19 pandemic which not only drove a record number of tenants to our online resources looking for information and advice but it forced the Tenants’ Union’s own staff to start working remotely. During these external challenges, this year the Tenants’ Union was also forced to look for a new office space and recruit a new CEO. It has been an incredible year of change, but the staff at the Tenants’ Union have taken it in their stride and risen to every challenge. 
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Renting during COVID-19? Take the survey

Graphic image, housingscape in relief with COVID19 stylised virus image in blue background.

City Futures Research Centre at UNSW wants to hear about what is has been like renting during the COVID-19 emergency? Have you tried to negotiate a reduced rent? Take the survey and go in the draw for a $500 voucher.

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Report on the situation for NSW renters during COVID-19 demonstrates struggle ongoing, potentially getting worse

Picture: Report cover - Family in masks in house, covid virus graphic surrounds house
Tenants' Union of NSW Report released today demonstrates the struggle many NSW renters continue to face as a result of COVID-19. The report 'Supporting Renters During the Pandemic' provides evidence of the continued need for support for renting households across NSW during the pandemic and demonstrates the need for an extension and strengthening of moratorium protections.
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Supporting older renters to 'age-in-place'

Older woman holding drivers license - DCJ Housing image - Seniors Strategy
Recently the Tenants’ Union of NSW made a submission to NSW Department of Communities and Justice as part of their consultations for the next NSW Government strategy for seniors. We recommended the NSW Government implement policy and benchmarks that ensure older renters are supported to remain living in a community they have a strong attachment to, either in their existing residence or alternate local accommodation with service supports.
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Unlawful and lawful discrimination: how the selection process disadvantages some private renters

For lease sign
In the absence of any legislated right to housing, or rules and guidelines such as waiting lists or criteria determining housing priority (as is the case in public housing), the decision to accept or reject a tenancy application, in the private rental market, is essentially “competitive”. It sits solely in the hands of the landlord, and, in many cases, the real estate agent, who provides expert advice to the landlord. This puts some tenants at a disadvantage when trying to rent a home. It is important to consider the ways tenants can be better protected from discrimination during the rental application process.
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We need to talk about the landlord

Graphic of a family in a house, wearing masks, virus outside
We don’t only need to talk about the relationship between tenants and landlords – we also need to talk about the landlords themselves. A key flaw exposed through the response to COVID‑19 is the profile of those who act as landlords in Australia. They are heavily indebted. They are mostly without training or expertise. As a result, they were scared and desperate and clinging firmly to the one power dynamic they felt they had control over. The need for a more compassionate response to tenants was as apparent to everyone as were the barriers.
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No grounds for limiting reform under COVID-19

Graphic of a family in a house, wearing masks, virus outside
Jemima Mowbray looks at the problems renters have faced during COVID‑19, and shows that they are not new or necessarily distinct from the ongoing issues renting households were already facing. The COVID‑19 health crisis has highlighted and exacerbated existing inequalities and problems experienced by renters – most acutely, the problems of housing insecurity and the lack of affordable rental housing.
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A day in the life of Esther Smith, Tenant Advocate

Esther at GSATS
Esther Smith is a Tenant Advocate at the Greater Sydney Aboriginal Tenants' Service (GSATS). In this interview she talks about her day-to-day experiences as an advocate, as well as what keeps her motivated and inspired.
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Tenants need to be listened to: community support – not heavy-handed policing

Tall apartment building with 'Our home' on the side
On the weekend over 3,000 public housing tenants in Melbourne were put into an immediate enforced lockdown by the VIC government due to a spike in COVID-19 in the area. Others in the community are not facing the same level of restriction because their housing and community infrastructure is of a higher standard. This is punishment simply for the crime of being poor in a society that places the blame for poverty on the people experiencing it.
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