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    News

    Aboriginal Housing and Housing Activism in NSW
    Cost of living in NSW survey 2023
    Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand
    New sample letters
    Tenant advocates to National Cabinet: no time for half-measures on renters’ rights
    Tenants' Union photo competition winner captures anxiety for pets and renters alike
    More news

    Blog

    In case of emergency break glass: rental reforms needed urgently
    Tenants' Union at the Community Sector Blueprint launch
    Privacy, data and discrimination in renting
    A huge win for NSW renters
    NSW Election Announcement Tracker
    The 2023 NSW election could be a renters' election #RentersElection2023
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Repairs, maintenance
    • Utilities, energy, water
    • Privacy and access
    • Eviction
    • You want to leave
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Pets
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Aboriginal Housing and Housing Activism in NSW
    Cost of living in NSW survey 2023
    Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand
    New sample letters
    Tenant advocates to National Cabinet: no time for half-measures on renters’ rights
    Tenants' Union photo competition winner captures anxiety for pets and renters alike
    More news

    Blog

    In case of emergency break glass: rental reforms needed urgently
    Tenants' Union at the Community Sector Blueprint launch
    Privacy, data and discrimination in renting
    A huge win for NSW renters
    NSW Election Announcement Tracker
    The 2023 NSW election could be a renters' election #RentersElection2023
    More blog posts

    MORE

    • Papers, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Papers, submissions, research, and reports
    • Policy priorities
    • News
    • Tenant News email

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

    • TwitterTwitter
    • FacebookFacebook
    • YoutubeYoutube
    • InstagramInstagram
    • LinkedInLinkedIn
    • E-newsE-news
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Putting NSW Renters on the Map.
Putting NSW Renters on the Map.
KEY TOPICS

Utilities – electricity, water, gas

Icon Factsheets
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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 11: NSW Civil & Administrative Tribunal
  • 20: Smoke alarms
  • 23: Utilities
Sample Letters
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  • 2: Repairs before tenancy
  • 7: Bond dispute
  • 23: Repairs
  • 24: Urgent repairs
  • 28: Unpaid water charges
  • 29: Unpaid council rates
  • 30: Invalid water usage charge - meter
  • 31: Invalid electricity bill
  • 32: Invalid water usage – efficiency
  • 50: Repayment Plan Agreement
Icon Other resources and links
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  • Financial assistance for renters
  • Podcasts
  • Request advice before a Tribunal hearing
  • Tips: Negotiating with the landlord

RELATED NEWS

  • Main text says Webinar: Community Sector Blueprint for Minimum Energy Efficiency Rental Standards. In the background there is a building with blue and white. The front door is yellow.
    31/03/2023
    Tenants' Union at the Community Sector Blueprint launch
    Read more ➤
  • Cameras
    08/03/2023
    Through a Renter's Lens – photo competition
    Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all the three themes of People, Place and Pets. Beyond technical skill, aesthetic appeal and excellent composition, the renter photographers were able to capture the human side behind the rental crisis currently gripping NSW.
    Read more ➤
  • Tenant Advocates
    05/12/2022
    Standing Strong – Tenant Advocates Conference
    In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
    Read more ➤
  • Annual Report 2021-2022
    21/11/2022
    Tenants' Union Annual Report 2021-22
    The 2021-2022 financial year began with Sydney under a strict four-month lockdown and finished with severe weather, flooding, and a deepening housing crisis. Through these challenging times, the Tenants' Union has maintained our resilience and deep commitment to supporting NSW renters. Whether it's through online resources, advocacy or supporting the advice provided by the network of Tenants Advice and Advocacy Services, the Tenants' Union works with and for renters, for housing justice. While the actions and impact of the Tenants’ Union this year are too many to mention, the Annual Report covers the big highlights...
    Read more ➤
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TENANTS ADVICE AND ADVOCACY SERVICES NSW

Sydney

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  • Eastern Area
  • Inner Sydney
  • Inner West
  • Northern Sydney
  • Southern Sydney
  • South West Syd
  • Western Sydney

Regional

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  • Blue Mountains
  • Central Coast
  • Hunter
  • Illawarra & South Coast
  • Mid Coast
  • Northern Rivers
  • Northwest NSW
  • Southwest NSW

Aboriginal

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  • Greater Sydney
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TENANTS' UNION OF NSW

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Community Languages

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  • 州賃借人の権利の手引き
  • Assyrian
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COMMUNITY LANGUAGES

Mega Footer Community Languages

  • 新南威尔士州租户的权利
  • 新南威爾士州租戶的權利
  • حقوق المستأجرين
  • مستاجران دارای حق و حقوق هستند
  • Inquilinos tienen derechos
  • 세입자 권리
  • Luật thuê nhà
  • สิทธิต่างๆของผู้เช่าบ้าน
  • 州賃借人の権利の手引き
  • Assyrian
  • Kurdish Kurmanji
  • Easy Read
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