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Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand
New sample letters
Tenant advocates to National Cabinet: no time for half-measures on renters’ rights
Tenants' Union photo competition winner captures anxiety for pets and renters alike
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In case of emergency break glass: rental reforms needed urgently
Tenants' Union at the Community Sector Blueprint launch
Privacy, data and discrimination in renting
A huge win for NSW renters
NSW Election Announcement Tracker
The 2023 NSW election could be a renters' election #RentersElection2023
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Tenancy info
Key topics
Starting a tenancy
Rent
Bond
Repairs, maintenance
Utilities, energy, water
Privacy and access
Eviction
You want to leave
Security and safety
Domestic violence
Discrimination
The Tribunal (NCAT)
Share houses
Boarders and lodgers
Aboriginal renters
Social housing
Strata
Land lease communities
MORE
Rent Increase Negotiation Kit
Rent Tracker Postcode Tool
Pets
Podcasts
All factsheets and resources
Not in NSW?
Get advice
GET ADVICE FROM YOUR LOCAL SERVICE:
SYDNEY SERVICES
Eastern Area
Inner Sydney
Inner West
Northern Sydney
Southern Sydney
South West Syd
Western Sydney
REGIONAL SERVICES
Blue Mountains
Central Coast
Hunter
Illawarra & South Coast
Mid Coast
Northern Rivers
Northwest NSW
Southwest NSW
ABORIGINAL SERVICES
Greater Sydney
Northern NSW
Southern NSW
Western NSW
MORE
Do you have a hearing in the Tribunal (NCAT)?
All factsheets and resources
Not in NSW?
News and policy
News
Aboriginal Housing and Housing Activism in NSW
Cost of living in NSW survey 2023
Tenants' Union joins May Day rally – workers rights and housing justice go hand in hand
New sample letters
Tenant advocates to National Cabinet: no time for half-measures on renters’ rights
Tenants' Union photo competition winner captures anxiety for pets and renters alike
More news
Blog
In case of emergency break glass: rental reforms needed urgently
Tenants' Union at the Community Sector Blueprint launch
Privacy, data and discrimination in renting
A huge win for NSW renters
NSW Election Announcement Tracker
The 2023 NSW election could be a renters' election #RentersElection2023
More blog posts
MORE
Papers, submissions, research
Rent Tracker Research Project
Tenant News newsletter
Podcasts
Housing News Digest
Land Lease Community news
About us
Tenants' Union of New South Wales
Who we are
Acknowledgement of Country
Reconciliation Action
Our organisation
What we do
Annual Reports
Board and Staff
History
Contacts
Our analysis
Blog – This Renting Life
Papers, submissions, research, and reports
Policy priorities
News
Tenant News email
Get involved
Volunteers and members
Campaigns
Share your story
SUPPORT THE TENANTS' UNION
Make a donation
Follow us – we're awesome!
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KEY TOPICS
Utilities – electricity, water, gas
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Factsheets
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6: Repairs and maintenance
7: Locks and security
11: NSW Civil & Administrative Tribunal
20: Smoke alarms
23: Utilities
Sample Letters
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2: Repairs before tenancy
7: Bond dispute
23: Repairs
24: Urgent repairs
28: Unpaid water charges
29: Unpaid council rates
30: Invalid water usage charge - meter
31: Invalid electricity bill
32: Invalid water usage – efficiency
50: Repayment Plan Agreement
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Financial assistance for renters
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Tips: Negotiating with the landlord
