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    Renter's privacy and data
    Through a Renter’s Lens – Photo Competition
    Improving renting laws for people experiencing domestic violence
    Standing Strong – Tenant Advocates Conference
    Electricity is a hot topic but little has changed for residents in land lease communities
    Margaret Reckless faces further challenges
    More news

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    Pitter patter towards pet-friendly homes
    Banning rent bidding: what do the new protections do?
    Pets & renting: what does the community have to say?
    The insecurity and uncertainty of renting: 'A constant exercise in weighing up options.'
    Who is using the Tribunal and why?
    Examining claims about the social objectives of estate renewal
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Repairs, maintenance
    • Utilities, energy, water
    • Privacy and access
    • Eviction
    • You want to leave
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Pets
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Renter's privacy and data
    Through a Renter’s Lens – Photo Competition
    Improving renting laws for people experiencing domestic violence
    Standing Strong – Tenant Advocates Conference
    Electricity is a hot topic but little has changed for residents in land lease communities
    Margaret Reckless faces further challenges
    More news

    Blog

    Pitter patter towards pet-friendly homes
    Banning rent bidding: what do the new protections do?
    Pets & renting: what does the community have to say?
    The insecurity and uncertainty of renting: 'A constant exercise in weighing up options.'
    Who is using the Tribunal and why?
    Examining claims about the social objectives of estate renewal
    More blog posts

    MORE

    • Papers, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Papers, submissions, research, and reports
    • Policy priorities
    • News
    • Tenant News email

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

    • TwitterTwitter
    • FacebookFacebook
    • YoutubeYoutube
    • InstagramInstagram
    • LinkedInLinkedIn
    • E-newsE-news
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Key Topics

Utilities – electricity, water, gas

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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 11: NSW Civil & Administrative Tribunal
  • 20: Smoke alarms
  • 23: Utilities
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  • 2: Repairs before tenancy
  • 7: Bond dispute
  • 23: Repairs
  • 24: Urgent repairs
  • 28: Unpaid water charges
  • 29: Unpaid council rates
  • 30: Invalid water usage charge - meter
  • 31: Invalid electricity bill
  • 32: Invalid water usage – efficiency
  • 50: Repayment Plan Agreement
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  • Financial assistance for renters
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RELATED NEWS

  • photo competition camera
    12/12/2022
    Through a Renter’s Lens – Photo Competition
    The Tenants’ Union of NSW is hosting a photo competition and we want your contribution! There are cash prizes – $1,500 (category winners), $300 (finalists) and $150 (runners-up). Entries open at midday on Monday, 12 December 2022 and close at midnight on Wednesday 25 January 2023. We will exhibit the top entries in a one-night event in February 2023 where we are hoping to connect renters and advocates with politicians and other organisations focussed on renting justice. This competition will create new opportunities for renters’ voices to be heard, and help decision-makers see housing 'through a renter's lens.'
    Read more ➤
  • Tenant Advocates
    05/12/2022
    Standing Strong – Tenant Advocates Conference
    In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
    Read more ➤
  • Annual Report 2021-2022
    21/11/2022
    Tenants' Union Annual Report 2021-22
    The 2021-2022 financial year began with Sydney under a strict four-month lockdown and finished with severe weather, flooding, and a deepening housing crisis. Through these challenging times, the Tenants' Union has maintained our resilience and deep commitment to supporting NSW renters. Whether it's through online resources, advocacy or supporting the advice provided by the network of Tenants Advice and Advocacy Services, the Tenants' Union works with and for renters, for housing justice. While the actions and impact of the Tenants’ Union this year are too many to mention, the Annual Report covers the big highlights...
    Read more ➤
  • Close up of rusty mushroom electricity infrastructure in Residential Land Lease Communities
    01/08/2022
    Embedded networks leaving renters disadvantaged
    If you have never lived in an embedded network then many of you might be asking what this is and what does it have to do with renters? It's no surprise to the Tenants Union of NSW that a lot of people do not know about embedded networks. Often renters don't find out they are living in a home that is part of an embedded network until they move in. In this blog, Eloise runs through some of the key concerns and problems encountered by renters who receive their electricity through an embedded network.
    Read more ➤
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