Northern Sydney Area Tenants' Service (NSATS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2pm-5pm

Tue:

9.30am-1pm, 2pm-5pm

Wed:

2pm - 5pm

Thu:

9.30am-1pm, 2pm-5pm

Fri:

9.30am-1pm, 2pm-5pm

Note:

You can also contact us via the webform at mlc.org.au

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating.

NSATS provides free telephone advice to renters on their rights and responsibilities. We can help you with issues such as: lockouts and evictions, terminations, residential tenancy agreements, repairs, rent increases, locks and security, right to privacy, bond disputes, and going to the NSW Civil and Administrative Tribunal. NSATS also provides legal education sessions and lobbies for law reform to help renters. We do not give advice to landlords. Our service is available to renters in the Northern Sydney area.

NSATS is a service of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Practical advocacy for social housing tenants

Text reads social housing clinic
Marrickville Legal Centre is home to two tenancy services – the Inner West Tenants’ Advice and Advocacy Service (IWTAAS) and Northern Sydney Area Tenants Service (NSATS). The services provide free, confidential legal information, advice and advocacy to renters living in social and private residential housing.  The services have recently introduced a Social Housing Clinic for residents of Sydney’s inner west and Northern Sydney area.
Read more

Using artificial intelligence to improve access to justice

New Age Legal Assistant
Marrickville Legal Centre has launched a new virtual legal assistant named ‘NALA’ to help people with basic legal queries online.
Read more

Staying Connected – TAAS Conference 2020

TAAS Conference 2020
Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
Read more

Renters' Guide to COVID-19

Covid19 graphic
This guide covers common questions about renting during Coronavirus COVID-19 in NSW. A 60 day stop on evictions for some tenants began on the 14th July 2021. This has now been extended and will end on the 11th November 2021. The previous Eviction Moratorium Period which began in April 2020 came to an end on 26 March 2021. However a six-month Transition Period was implemented. During the Transition Period there will be limited protections against eviction for tenants with COVID-induced arrears and these are in addition to the 60 day stop on evictions for some tenants.
Read more

Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
Read more