Northern Sydney Area Tenants Service (NSATS)

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9:30am-1pm, 2-5pm

Tue:

9:30am-1pm, 2-5pm

Wed:

2-5pm

Thu:

9:30am-1pm, 2-5pm

Fri:

9:30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

ABOUT

Northern Sydney Area Tenants Service (NSATS) provides free telephone advice to renters on their rights and responsibilities. We can help you with issues such as: lockouts and evictions, terminations, residential tenancy agreements, repairs, rent increases, locks and security, right to privacy, bond disputes, and going to the NSW Civil and Administrative Tribunal. NSATS also provides legal education sessions and lobbies for law reform to help renters. We do not give advice to landlords.

Our service is available to renters in the Northern Sydney area.

NSATS is a service of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy law has changed in NSW

Fri, 24/04/2026 - 11:18

Tenancy law has changed in NSW

After many years of campaigning, NSW renters won some significant improvements to tenancy law over 2024-2026. Find out more...

Read more

Rights & Roofs: TAAS Conference 2025

Mon, 10/11/2025 - 13:28

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.

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Goodbye no-grounds! Don't come back!

Mon, 19/05/2025 - 15:46

Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with speakers, cake and a giant letter saying "Goodbye No Grounds, Don't Come Back!"

Hamilton South residents at a site for a proposed community hall

25/05/2026

Advancing Tenant Voice: Examining Tenant Participation

This report looks at 40 years of tenant participation initiatives in NSW public housing and explores them further through a case study of the Hamilton South estate in Newcastle.

19/05/2026

Webinar: NSW tenancy reform – What's changed? What do we still want?

NSW rental laws have changed significantly over the last couple of years – but what do they actually look like in practice?

graphic of people and home with energy efficiency symbols

05/05/2026

Energy efficiency rental standards – renters have your say!

The Minimum Energy Efficiency Rental Standards (MEERS) consultation is now open. Here's how you can contribute.

04/05/2026

Job opportunity: Paralegal (Aboriginal Support)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…

01/05/2026

Submission: Intergenerational Housing Inequity

Tenants' Union submission to the Select Committee on Intergenerational Housing Inequity

01/05/2026

Land lease community home owner seeks action on nuisance fairy in the garden

Some residents’ homes in this land lease community have been inundated with fairy grass.

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Removal of residents’ mailboxes

30/04/2026

Removal of residents’ mailboxes

One essential service was recently removed for some land lease community residents, namely their mailboxes.

30/04/2026

ARPRA Successfully Advocates for Liquor Licence Exemption for Over 55’s Communities

New liquor licence exemptions make it unnecessary for a liquor licence to be held for eligible communities. However eligible communities must meet specific criteria.

29/04/2026

El Lago tenants awarded compensation for untenable conditions

Tenants at El Lago launched Tribunal action over villas which were far from secure or reasonably fit for habitation, and offered little in the way of peace, comfort and quiet enjoyment.