Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

Unavailable

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Website:

northernriversclc.org.au

ABOUT

The Northern Rivers Tenants Advice & Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers. When you call, please listen to the answering service carefully and leave a message with the information required. Please note that advice is also available on Thursday evenings by appointment.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

We are based in Lismore and provide outreach services to Tweed, Grafton, Casino and other areas of the Northern Rivers.

NORTAAS is a program of Northern Rivers Community Legal Centre.

NEWS

Northern Rivers TAAS: COVID-19 service update

The Northern Rivers Tenants' Advice and Advocacy Service is taking a proactive approach to the potential spread of COVID-19. Our advice line continues to operate on Monday, Tuesday, Thursday, Friday. The advice will be limited to the following matters – termination; threats of or actual eviction; hearings in the NSW Civil and Administrative Tribunal; domestic violence; urgent repairs relating to electricity/water supply or damage from fire, flood, storm; serious health or safety issues.
Read more

Advocating for independent living

Mary and Amanda
Mary Flowers and Amanda Elgazzar – Northern Rivers Tenant Advocates.
Recently, the Northern Rivers Tenants' Advice and Advocacy Service was able to assist a tenant to maintain her independent living. The tenant lives in social housing, in a modest three bedroom home where she has lived all her life, in a country town. She has a severe visual impairment, and until recently was cared for by her mother. Sadly, her mother passed away not long ago. Her mother held the tenancy, so when she died, our client was given a six month fixed term agreement, while her eligibility for social housing was assessed.
Read more

Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
Read more

Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
Read more

Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
Read more