Western Aboriginal Tenants Advice and Advocacy Service (WATAAS)

 

CONTACT

Phone

(02) 6881 5700

1800 810 233

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. Contact us on 02 6881 5700 or 1800 810 233 or email us: admin_wataas [at] alsnswact.org.au

Western Aboriginal Tenants Advice and Advocacy Service (WATAAS) provides advocacy and advice to tenants who are faced with difficulties in the relationship with landlords and social housing providers. We can negotiate on behalf of tenants to enhance an outcome that is beneficial to all parties. WATAAS also assists tenants when attendance at the NSW Civil and Administrative Tribunal (NCAT) is required. Our services are available to Aboriginal renters in Western NSW.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Renters' Guide to COVID-19

Covid19 graphic
The Tenants' Union of NSW is regularly updating our Renters' Guide to COVID-19. The Guide covers common questions about renting in NSW during the Coronavirus COVID-19 crisis.
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Are evictions stopped in NSW? Yes. But...

A stop on evictions! But...
From Wednesday 15th April the NSW Evictions Moratorium came into effect. So there is a stop on evictions, at least for 60 days – but not on all evictions and not for all people. For more detail, read our series of resources covering the eviction moratorium, rent and other issues during the COVID-19 crisis.
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Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
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Q+A: Water restrictions, drought and rental bond

Watering can
"The agent is demanding all of my bond to pay for turf and lawn work. The lawn is not what it was at the beginning of the tenancy. But, we are in drought and there are water restrictions. It does not seem fair that I have to pay for turf etc when the lawn would probably have died anyway. Where do I stand? What can I do?"
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Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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