Central Coast Tenants' Advice and Advocacy Service (CCTAAS)

 

CONTACT

Phone

(02) 4353 5515

Hours:

Mon:

11am - 3pm

Tue:

11am - 3pm

Wed:

11am - 3pm

Thu:

11am - 3pm

Fri:

Unavailable

Website:

cctaas.com.au

ABOUT

Central Coast Tenants’ Advice and Advocacy Service (CCTAAS) is a free service for Central Coast tenants. We have operated for over 15 years, providing telephone and face-to-face advice, advocacy, and community legal education. We are funded through grants allocated to the Tenants Advice and Advocacy Program, overseen by NSW Fair Trading. Funds are raised from interest received on tenants rental bonds lodged with the Rental Bond Board.

Our services are available to renters in the Central Coast Local Government Area. We also assist tenants in the Lake Macquarie Local Government Area where the postcode is the same as Wyong. The region extends from Gwandalan in the north, down the coast to the Hawkesbury River and its islands in the south, and west to Bucketty and beyond Mangrove Creek. Please note that we do not assist landlords.

We can arrange home visits in special circumstances where tenants are unable to access our service.

CCTAAS is a self incorporated not for profit entity managed by a volunteer Management Committee.

NEWS

Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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Make Renting Fair gains momentum

Make Renting Fair campaigners and supporters in Redfern
Redfern tenants and community show their support for Make Renting Fair
In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because they know they can get kicked out for things like asking for repairs or challenging an excessive rent increase. Make Renting Fair is a community campaign calling for law reform to end these unfair evictions. Support for the Make Renting Fair campaign continues to grow.
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Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
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Escaping an unsafe and insecure rental nightmare

Kellie and her son Elijah
Kellie & her son Elijah, Central Coast tenants
Kellie and her son Elijah are tenants on the Central Coast. At their previous place the landlord failed to abide by the agreement and renting laws in a number of ways. So Kellie got advice from Central Coast Tenants Advice and wrote to the landlord to assert her rights. She also went to the NSW Civil and Administrative Tribunal (NCAT) to seek compensation for the landlord’s failure to do repairs and an illegal lockout. Although she was unsuccessful at the Tribunal, Kellie did manage to get rehoused in a better place.
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