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    Incoming Minns’ government needs to implement promised reforms to our renting system urgently
    Through a Renter's Lens – photo competition
    NSW to ban ‘no grounds’ evictions for renters during periodic tenancies
    Renter's privacy and data
    Improving renting laws for people experiencing domestic violence
    Standing Strong – Tenant Advocates Conference
    More news

    Blog

    Privacy, data and discrimination in renting
    A huge win for NSW renters
    NSW Election Announcement Tracker
    The 2023 NSW election could be a renters' election #RentersElection2023
    Pitter patter towards pet-friendly homes
    Banning rent bidding: what do the new protections do?
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  • Tenancy info

    Key topics

    • Starting a tenancy
    • Rent
    • Bond
    • Repairs, maintenance
    • Utilities, energy, water
    • Privacy and access
    • Eviction
    • You want to leave
    • Security and safety
    • Domestic violence
    • Discrimination
    • The Tribunal (NCAT)
    • Share houses
    • Boarders and lodgers
    • Aboriginal renters
    • Social housing
    • Strata
    • Land lease communities

    MORE

    • Rent Increase Negotiation Kit
    • Rent Tracker Postcode Tool
    • Pets
    • Podcasts
    • All factsheets and resources
    • Not in NSW?
  • Get advice

    GET ADVICE FROM YOUR LOCAL SERVICE:

    SYDNEY SERVICES

    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
    • Central Coast
    • Hunter
    • Illawarra & South Coast
    • Mid Coast
    • Northern Rivers
    • Northwest NSW
    • Southwest NSW

    ABORIGINAL SERVICES

    • Greater Sydney
    • Northern NSW
    • Southern NSW
    • Western NSW

    MORE

    • Do you have a hearing in the Tribunal (NCAT)?
    • All factsheets and resources
    • Not in NSW?
  • News and policy

    News

    Incoming Minns’ government needs to implement promised reforms to our renting system urgently
    Through a Renter's Lens – photo competition
    NSW to ban ‘no grounds’ evictions for renters during periodic tenancies
    Renter's privacy and data
    Improving renting laws for people experiencing domestic violence
    Standing Strong – Tenant Advocates Conference
    More news

    Blog

    Privacy, data and discrimination in renting
    A huge win for NSW renters
    NSW Election Announcement Tracker
    The 2023 NSW election could be a renters' election #RentersElection2023
    Pitter patter towards pet-friendly homes
    Banning rent bidding: what do the new protections do?
    More blog posts

    MORE

    • Papers, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
    • Podcasts
    • Housing News Digest
    • Land Lease Community news
  • About us

    Tenants' Union of New South Wales

    Who we are

    • Acknowledgement of Country
    • Reconciliation Action
    • Our organisation
    • What we do
    • Annual Reports
    • Board and Staff
    • History
    • Contacts

    Our analysis

    • Blog – This Renting Life
    • Papers, submissions, research, and reports
    • Policy priorities
    • News
    • Tenant News email

    Get involved

    • Volunteers and members
    • Campaigns
    • Share your story

    SUPPORT THE TENANTS' UNION

    Make a donation

    Follow us – we're awesome!

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    • YoutubeYoutube
    • InstagramInstagram
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    • E-newsE-news
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Putting NSW Renters on the Map. #RentersElection23
Putting NSW Renters on the Map. #RentersElection23
Key Topics

Privacy and access

Icon Factsheets
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  • 6: Repairs and maintenance
  • 7: Locks and security
  • 8: Privacy and access
  • 11: NSW Civil & Administrative Tribunal
  • 12: Domestic violence and tenancy
  • 19: Tenant databases
  • 25: Goods left behind
  • 28: Sale of rented premises
Sample Letters
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  • 10: Lockout
  • 14: Inspection times for selling the premises
  • 15: Breach of access
  • 16: Breach of peace, comfort and privacy
  • 23: Repairs
  • 24: Urgent repairs
  • 27: Letter to mortgagee
  • 43: Request to amend tenancy database listing
  • 44: Request for confirmation of listing on tenancy database
  • 45: Request for return of goods
  • 46: Letter to landlord appointing tenants' agent
  • 47: Letter to NCAT appointing tenants' agent
  • 51: Rent reduction
Icon Other resources and links
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  • Complaints to Fair Trading
  • Easy Read fact sheets
  • Podcasts
  • Renting with pets in NSW
  • Request advice before a Tribunal hearing
  • Tips: Negotiating with the landlord

RELATED NEWS

  • Cameras
    08/03/2023
    Through a Renter's Lens – photo competition
    Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received on all the three themes of People, Place and Pets. Beyond technical skill, aesthetic appeal and excellent composition, the renter photographers were able to capture the human side behind the rental crisis currently gripping NSW.
    Read more ➤
  • Cartoon image of 5 people holding signs with a padlock over their face
    04/01/2023
    Renter's privacy and data
    You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great opportunity to 

    We've developed this survey to capture your experiences and thoughts about the issue to help us ensure changes are fair and effective.
    Read more ➤
  • Easy Read cover showing three people with arms raised
    07/09/2022
    Easy Read factsheets now available
    The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
    Read more ➤
  • audio wave
    25/07/2022
    Pod off the press – Renting Bytes
    The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed for community workers. 'Renting Matters' quickly became one of the most popular podcasts produced by Legal Aid. Now, as we wind up that series and publish our brand-new in-house podcast for renters, 'Renting Bytes', we take a moment to reflect on podcasting.
    Read more ➤
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TENANTS ADVICE AND ADVOCACY SERVICES NSW

Sydney

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  • Eastern Area
  • Inner Sydney
  • Inner West
  • Northern Sydney
  • Southern Sydney
  • South West Syd
  • Western Sydney

Regional

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  • Blue Mountains
  • Central Coast
  • Hunter
  • Illawarra & South Coast
  • Mid Coast
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Aboriginal

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  • Greater Sydney
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TENANTS' UNION OF NSW

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COMMUNITY LANGUAGES

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  • 新南威尔士州租户的权利
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  • Inquilinos tienen derechos
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  • Luật thuê nhà
  • สิทธิต่างๆของผู้เช่าบ้าน
  • 州賃借人の権利の手引き
  • Assyrian
  • Kurdish Kurmanji
  • Easy Read
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