Utilities (electricity, water, gas etc) news and analysis

Repayment Plan Agreement

Sample letter
This is a template repayment plan for any arrears accrued under your tenancy agreement. To use this template: insert the relevant details in the parts marked [with square brackets], replacing the bold text. Sign the agreement and give it to your landlord/agent to sign. Keep a copy for yourself. Contact your local Tenants Advice and Advocacy Service if you need further advice.
Read more

COVID-19 and renting, after 26 March 2021

The NSW government has made significant changes to the legal protections for private tenants who have been financially impacted by COVID-19. As the first set of protections during the Moratorium Period (i.e. 15 April 2020 to 26 March 2021) come to an end, new protections are now available for impacted tenants who had accrued arrears over this Moratorium Period. These new protections are set out in this infosheet and will come into effect for 6 months from 26/3/2021 – 26/9/2021.
Read more

Outasite Lite 39 - land lease community news

Home owners from Rivergum holiday retreat with Tenant Advocates
Outasite Lite 39 is on its way to subscribers' inboxes all over New South Wales. Articles in this issue: The long road, Kincumber Nautical Village Appeal update.
Read more

The long road

Home owners from Rivergum holiday retreat with Tenant Advocates
Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the Residential (Land Lease) Communities Act (the Act). In February 2017 the Tribunal made an order that the operator was to provide Mr Myles with copies of their electricity accounts so that he could check whether or not he was being overcharged. It was this decision that was later cited by a number of other home owners who were seeking access to their operator’s accounts under section 83 of the Act.
Read more

No country for young renters?

Text summary of post body, showing 6 young people looking at phones
Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the iceberg. While renters under the age of 25 make up a significant percentage of tenants in NSW, and are living in some of the worst conditions, our research has shown they do not contact Tenants Advice and Advocacy Services (TAASs) at the same rate as other age groups. We want to change that!
Read more

Tenants' Union Annual Report 2019-2020

Tenants' Union Annual Report Cover
The past year has been an extraordinary one for the Tenants’ Union, by any measure. Unprecedented bushfires and then flooding across NSW drove many displaced tenants to tenancy services for support. Several months of natural disasters then gave way to the COVID-19 pandemic which not only drove a record number of tenants to our online resources looking for information and advice but it forced the Tenants’ Union’s own staff to start working remotely. During these external challenges, this year the Tenants’ Union was also forced to look for a new office space and recruit a new CEO. It has been an incredible year of change, but the staff at the Tenants’ Union have taken it in their stride and risen to every challenge. 
Read more

Staying Connected – TAAS Conference 2020

TAAS Conference 2020
Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
Read more

Get advice before a Tribunal hearing

Got a date with the Tribunal?
Are you going to the NSW Civil and Administrative Tribunal (NCAT)? Would you like advice from your local Tenants Advice and Advocacy Service? Complete the below webform and your local service will contact you regarding advice and information. While the local service will do their best to call you, if your hearing is less than one week away it may not be possible to speak to you before the hearing date. You should still put your details in the form below and let the Tribunal know that you have sought advice.
Read more

Outasite magazine issue 6 – out now!

Outasite 6 cover
Our annual printed publication for land lease communities has been published and delivered to mailboxes in communities all over NSW. You can also download a pdf here or read the articles online. We hope you enjoy the read. If you’d like to subscribe, please contact us, or subscribe to our regular email newsletter Outasite Lite.
Read more

Five year review

Outasite logo
At the end of 2020, which has been a very strange year so far, the Residential (Land Lease) Communities Act 2013 (RLLC Act) is due for review. The RLLC Act commenced on 1 November 2015 and the Minister responsible is required to review the Act as soon as possible after five years from commencement. Following the review, a report is to be tabled in each House of Parliament within 12 months after the end of the period of five years. If the RLLC Act review proceeds on time, which looks likely, this report would need to be tabled by 31 October 2021. The purpose of a statutory review of an Act is to determine whether the policy objectives remain valid and whether the terms of the Act remain appropriate for securing those objectives. In this article we delve into the detail of the policy objectives and discuss achievements, failures and what needs to change. 
Read more