Transfers and relocations – news and analysis

Change Management: Social Housing Management Transfers Program Best Practice Report

Change management report graphic
Between October 2018 and September 2019 the management of more than 14,000 public housing tenancies across nine geographical regions of NSW was transferred from the management of the Department of Family and Community Services (FACS, now the Department of Communities and Justice or DCJ) to ten Community Housing Providers under contracts which last for twenty years. Since affected tenants had no voice or choice in the design or implementation of this program the Tenants’ Union has undertaken the vital task of observing and reviewing its implementation through the lens of tenants’ experience. This report focusses on the experiences of tenants during the transfer period and in the months following transfer.
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Advocating for independent living

Mary and Amanda
Mary Flowers and Amanda Elgazzar – Northern Rivers Tenant Advocates.
Recently, the Northern Rivers Tenants' Advice and Advocacy Service was able to assist a tenant to maintain her independent living. The tenant lives in social housing, in a modest three bedroom home where she has lived all her life, in a country town. She has a severe visual impairment, and until recently was cared for by her mother. Sadly, her mother passed away not long ago. Her mother held the tenancy, so when she died, our client was given a six month fixed term agreement, while her eligibility for social housing was assessed.
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Millers Point: through the looking glass

Jane Bennett Lower Fort Street
Robert Mowbray reflects on the forced relocation of public housing tenants from Millers Point. He collects a selection of posts that report and discuss on the events and issues.
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Public Housing Transfers

Public housing transfers
In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District transferred to Southern Cross Housing. These are the first of about 14,000 tenancies marked for whole-of-location management transfer over the coming year.
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Tenancy rights for residents of group homes: consultation forums

Tenants' Union of NSW
The NSW Department of Family and Community Services, Ageing, Disability & Home Care is transferring the management of group homes to the non-government sector. As a result of this change, residents of transferred group homes will get a new landlord. Shelter NSW and the Tenants' Union of NSW are collaborating to deliver a number of targeted face-to-face forums in February 2018. It’s important that we hear from those within our community who will be directly affected by the transfer of supported group accommodation.
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#WeLiveHere community action

Brian with his dog Ruby in their apartment
Waterloo renter Brian, with his dog Ruby
#WeLiveHere2017 was a community action led by local residents of Redfern Waterloo. Coloured lights lit up the two social housing tower blocks in Waterloo – Matavai and Turanga – that have dominated the southern skyline of Sydney since 1976. In 2015 the NSW State Government announced the redevelopment of the Waterloo Estate, including six large tower blocks and several low rise dwellings. Some 3,600 residents – many of them elderly or people with a disability – will be relocated in the process. The Tenants' Union spoke to two residents who participated in the #WeLiveHere action, Felix and Brian, to get their perspectives.
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From Millers Point to Glebe

Paddi O'Leary in front of a jacaranda tree.
Paddi, former Millers Point tenant
Paddi O’Leary was a tenant in social housing at Millers Point and participated in tenant action to reverse the policy of relocation and also supported tenants through the process of relocation. She talked with Paul van Reyk from the Tenants' Union about her relocation from there to Glebe. "That was the big thing in all of this, the loss of community. You can’t create it from outside,” said Paddi.
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Transfer of Tenancy Management from Public to Community Housing

In October 2016 the Government announced the transfer of tenancy management for thousands of tenanted public housing properties from the Department of Family and Community Services (FACS Housing) to registered Community Housing Providers (CHPs). Expressions of interest were called for, and CHPs invited to tender for contracts. The successful tenders have recently been announced, with around 14,000 properties to be transferred to nine CHPs across a number of regions.
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Redeveloping Waterloo housing

Inner Sydney Voice cover
Inner Sydney Voice have produced a special edition all about Waterloo and public housing renewal. It's really excellent - check it out.
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Community Housing Transfers - What's It All About? - 2 New Forums

Community Housing Transfers - What's It All About? - 2 New Forums
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