South West Sydney Tenants Advice and Advocacy Service (SWSTAAS)

 

CONTACT

Phone

(02) 4628 1678

1800 631 993

Hours:

Mon:

9am - 1pm

Tue:

9am - 1pm

Wed:

9am - 1pm

Thu:

Unavailable

Fri:

9am - 1pm

Website:

maclegal.net.au

ABOUT

South West Sydney Tenants Advice and Advocacy Service (SWSTAAS) provides advice to tenants, duty advocacy in the Tribunal, and community education to frontline workers as well as tenants. Also, as appropriate, SWSTAAS provides advocacy referral, and representation in the Tribunal – conciliation and/or formal hearing. We also engage in systemic advocacy work and participate in policy and law reform work concerning housing law in general.

We also offer face-to-face advice by appointment, or a drop-in session on Thursdays from 10am to 12pm. We provide outreach services every Tuesday for women attending court for their ADVO matters in the safe rooms used by Macarthur Women's DV Court Advocacy Service, and every second Tuesday by appointment at Miller Hub.

SWSTAAS is a program of Macarthur Legal Centre.

NEWS

Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
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Important info for bushfire affected tenants

Fire icon
We at the Tenants' Union are shocked and saddened by the unprecedented bushfire emergency of the last months. Some of you may have lost your rental accommodation to the fires or may have had your accommodation damaged. Some of you may have family, friends or neighbours who have been affected. We have compiled these resources which may be helpful.
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Q+A: Water restrictions, drought and rental bond

Watering can
"The agent is demanding all of my bond to pay for turf and lawn work. The lawn is not what it was at the beginning of the tenancy. But, we are in drought and there are water restrictions. It does not seem fair that I have to pay for turf etc when the lawn would probably have died anyway. Where do I stand? What can I do?"
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Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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