NSW Fair Trading – news and analysis

Renting during COVID-19? Take the survey

Graphic image, housingscape in relief with COVID19 stylised virus image in blue background.

City Futures Research Centre at UNSW wants to hear about what is has been like renting during the COVID-19 emergency? Have you tried to negotiate a reduced rent? Take the survey and go in the draw for a $500 voucher.

Read more

Report on the situation for NSW renters during COVID-19 demonstrates struggle ongoing, potentially getting worse

Picture: Report cover - Family in masks in house, covid virus graphic surrounds house
Tenants' Union of NSW Report released today demonstrates the struggle many NSW renters continue to face as a result of COVID-19. The report 'Supporting Renters During the Pandemic' provides evidence of the continued need for support for renting households across NSW during the pandemic and demonstrates the need for an extension and strengthening of moratorium protections.
Read more

Retirement upheaval

Hacienda holiday park
On 31 December 2019, His Honour Justice Rothman finally handed down his decision in the case of Commissioner for Fair Trading v Jonval Builders Pty Ltd, Hacienda Caravan Park Pty Ltd and John Allan Willmott [2019] NSWSC 1893. This Supreme Court of NSW decision is the culmination of nearly 5 years of legal proceedings and some 8 years since the home owners first sought assistance through their residents associations from NSW Fair Trading. The proceedings were brought by NSW Fair Trading Legal Services.
Read more

No grounds for limiting reform under COVID-19

Graphic of a family in a house, wearing masks, virus outside
Jemima Mowbray looks at the problems renters have faced during COVID‑19, and shows that they are not new or necessarily distinct from the ongoing issues renting households were already facing. The COVID‑19 health crisis has highlighted and exacerbated existing inequalities and problems experienced by renters – most acutely, the problems of housing insecurity and the lack of affordable rental housing.
Read more

No Bang for your Bond!

Tenant Advocates at the Network Meeting
This is the initial response from Tenants' Union of NSW, resourcing body for 19 NSW-based Tenancy Advice and Advocacy Services, to the release of funding agreements from 2019-2022 for NSW Government funding for the Tenants Advice and Advocacy Program. We welcome the continued funding of tenancy services. Renters in NSW need and appreciate the services they receive from TAASs. However, we estimate 1 in 3 seeking assistance are missing out. It makes no sense that funding isn’t increased when we know there is interest available from renters' own money in the Rental Bond Board and Property Services account.
Read more

Will you stand up for renting pets?

Child and dog sitting on a couch
Australia is a pet-loving country. A nationwide survey in 2018 found that 82 per cent of Australians agree that animals make them healthier or happier. NSW is being left behind other parts of Australia – both Victoria and the ACT have amended their laws to make pet-keeping the default option. But NSW now has the opportunity to take the lead!
Read more

The easy way to claim your bond

Want your bond back? Claiming is easy.
Want your bond back? Claiming is easy.
Want your bond back? Claiming is easy. Once a tenancy is over, a tenant can claim the bond without the signature of the landlord/agent. If the claim is not challenged by Tribunal application within 14 days the Bond Board will pay out the bond to the tenant. To claim your bond, use the NSW Fair Trading Bond Claim Form.
Read more

Long fixed-terms submission

Word cloud of Tenants' Union submission on long fixed terms
Tenants' Union of NSW submission on long fixed term tenancies
Read more

RLC submission to the Review of the Residential Tenancies Act

Redfern Legal Centre's logo - a stylised building graphic
It has been five years since the Residential Tenancies Act 2010 came into force and it is now due for its five year statutory review. In October 2015, NSW Fair Trading released a discussion paper and Redfern Legal Centre provided input to the review that focused on the following main areas (as well as comments on other areas).
Read more