VALE JOHN MANT, 1936-2021: The tenants of New South Wales owe a big thankyou to John Mant who died on 10 July, aged 84. He left a legacy still in the making, especially in the field of urban planning. He also made a big contribution to the creation and ongoing support for tenants advice and advocacy services in NSW

International students have faced incredible hardship throughout the COVID-19 epidemic. At the peak of the pandemic, six international students began regular International student support sessions for isolated students. These zoom sessions sparked an idea for a physical hub where international students could support one another, share stories and build skills. The Tenants’ Union worked as part of a Sydney Alliance organising committee to develop the idea.

The Public Health Orders so far have continued to allow landlords and their agents to force a range of entries into residential premises against the wishes of the occupants and their attempts to follow health advice. We want to hear from renters about any requests for access they've received - e.g. routine inspection, viewing appointments, repairs or maintenance, other - you have received since the start of the NSW lockdown period. We will be using information collected to advocate for tougher restrictions on access to rental housing during lockdown.

The Northern Rivers region is beset by soaring rental prices, social housing issues, a crisis of housing instability and homelessness. In this article Sally Latter, Coordinator of the Northern Rivers Tenants Advice and Advocacy Service, shows why it's time to end no-grounds evictions and transform the housing system.

A new report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of young renters, as well as observations from the 15 young renters who engaged in our young renter roundtable discussions.

On Friday 21 May 2021, WESTS held a community engagement event at the Skye Hotel in Parramatta to reconnect with key partners of our organisation. The event was a great success. There were over 60 attendees at the community engagement day who were able to finally reconnect with WESTS after a long-period of physical isolation dating back to the COVID-19 lockdown in March last year.

Marrickville Legal Centre is home to two tenancy services – the Inner West Tenants’ Advice and Advocacy Service (IWTAAS) and Northern Sydney Area Tenants Service (NSATS). The services provide free, confidential legal information, advice and advocacy to renters living in social and private residential housing.  The services have recently introduced a Social Housing Clinic for residents of Sydney’s inner west and Northern Sydney area.

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the iceberg. While renters under the age of 25 make up a significant percentage of tenants in NSW, and are living in some of the worst conditions, our research has shown they do not contact Tenants Advice and Advocacy Services (TAASs) at the same rate as other age groups. We want to change that!

Marrickville Legal Centre has launched a new virtual legal assistant named ‘NALA’ to help people with basic legal queries online.

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Unprecedented bushfires and then flooding across NSW drove many displaced tenants to tenancy services for support. Several months of natural disasters then gave way to the COVID-19 pandemic which not only drove a record number of tenants to our online resources looking for information and advice but it forced the Tenants’ Union’s own staff to start working remotely. During these external challenges, this year the Tenants’ Union was also forced to look for a new office space and recruit a new CEO. It has been an incredible year of change, but the staff at the Tenants’ Union have taken it in their stride and risen to every challenge.