Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS)

 

CONTACT

Phone

1800 248 913

(02) 6643 4426

Hours:

Mon:

8:30am-4:30pm

Tue:

8:30am-4:30pm

Wed:

8:30am-4:30pm

Thu:

8:30am-4:30pm

Fri:

8:30am-4:30pm

Website:

nswats.com.au

ABOUT

The Northern NSW Aboriginal Tenants Advice and Advocacy Service (NATAAS) provides advice and advocacy to Aboriginal clients who have issues with their tenancy whether in social, community, or private housing. We provide telephone advice, letters of support, attend the Tribunal if you require support, and mediation where necessary with housing providers on your behalf. We can assist with Housing Appeals Committee applications, and follow up on your repairs issues. We can help find services who can assist you if you require support on other issues, and also attend meetings between you and your landlord (including Housing NSW), and negotiate with landlords if required. NATAAS can provide face-to-face outreach services (we will come to you), subject to availability. We also provide Community Education and Duty Advocacy.

Our services are available to Aboriginal renters in the areas from Wyong all up to Tweed Heads, then northwest to Boggabilla and down to Narrabri, and down to Muswellbrook.

If you are in the Newcastle area, please contact the Newcastle office on (02) 4967 7756.

This is a specialist Aboriginal Service. Non-Aboriginal tenants please contact your local tenants' service.

NEWS

Q+A: Water restrictions, drought and rental bond

Watering can
"The agent is demanding all of my bond to pay for turf and lawn work. The lawn is not what it was at the beginning of the tenancy. But, we are in drought and there are water restrictions. It does not seem fair that I have to pay for turf etc when the lawn would probably have died anyway. Where do I stand? What can I do?"
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Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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Survey for Aboriginal Renters

Ngurampaa by Millmullian
The Tenants Union of NSW and the Aboriginal Tenancy Services are currently working on an Aboriginal Renting Policy Platform. This document will be used to strengthen the voices of Aboriginal people who rent regardless of who your landlord may be. We want to gather as many views from Aboriginal people as possible. If you an Aboriginal person who rents, please take a few minutes to complete the survey here.
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Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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Big win for Aboriginal family in Northern NSW

NATAAS Tenant Advocates
NATAAS Tenant Advocates
Last year an Aboriginal family in Coffs Harbour with seven kids had their lives disrupted by building work. The family was renting a house on a large block in northern NSW. The landlord decided to redevelop the land by building another house on the block.

The tenants were annoyed enough to apply to the Tribunal for compensation and rent reduction. The Tribunal made directions for exchange of evidence. The tenants obtained some advice from an Aboriginal TAAS (Tenants Advice and Advocacy Service) about the evidence needed.
Read more