New England and Western Tenants Advice and Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Website:

No website

ABOUT

New England and Western Tenants Advice and Advocacy Service (NEWTAAS) provides information, advice, education, and advocacy for tenants.

Our services are available to renters in the New England, North West, Western and Far West of NSW.

NEWTAAS provides face-to-face outreach services in Armidale, Tamworth, and Dubbo.

NEWS

NEWTAAS 2019 Annual Report

NEWTAAS team
It has once again been an incredibly busy year for the New England and Western Tenants' Advice and Advocacy Service. This year we have had a few changes in staff, as well as significant casework and law reform challenges to deal with. In this Annual Report you'll also find short case studies and learn about cases where we’ve felt that we’ve been able to assist a client who really needed us.
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Q+A: Water restrictions, drought and rental bond

Watering can
"The agent is demanding all of my bond to pay for turf and lawn work. The lawn is not what it was at the beginning of the tenancy. But, we are in drought and there are water restrictions. It does not seem fair that I have to pay for turf etc when the lawn would probably have died anyway. Where do I stand? What can I do?"
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Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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NEWTAAS 2018 Annual Report

NEWTAAS Annual Report
The New England and Western Tenants' Advice and Advocacy Service had another busy year in 2017-2018. Our staff are a small but tight-knit team. We’re dedicated and hard-working because we know just how serious the work that we do is. We often have a direct impact on a family’s capacity to stay in their home, and that is a very serious responsibility.
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Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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