New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

PUTTING RENTERS ON THE MAP

Putting Renters on the Map

 

ABOUT

About us: New England and Western Tenants Advice and Advocacy Service (NEWTAAS) provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form. 
If you are from a community service, please use our referral form to refer a tenant, or our request education form to request a community education session from us.

NEWS

Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Wed, 19/10/2022 - 13:24

NEWTAAS Annual Report 2022

Spiralling rents threaten many tenants with homelessness if they lose their homes. Many tenants are being evicted for no reason (no grounds terminations). NEWTAAS Tenant Advocates assess a client's risk of homelessness based on income and the tenant's experience in sourcing a new home. In 2021-2022 tenants and risk of homelessness rose by more than 80%. The threat of homelessness means many are forced to keep quiet about serious maintenance issues. In the New England, North West, Western and Far West areas of NSW, NEWTAAS works to increase access to the legal system for the most disadvantaged people in the communities we serve...
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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18/09/2023

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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01/09/2023

End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state.
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30/08/2023

Have your say on how prices are set in embedded networks

IPART the Independent Pricing and Regulatory Tribunal NSW has been asked by the NSW Government to recommend an appropriate maximum price for the sale of electricity, gas and hot or chilled water…
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25/08/2023

Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases

Yesterday, the Tenants' Union of NSW appeared at the Sydney hearings for the Federal Inquiry into the Worsening Rental Crisis in Australia. Leo Patterson Ross, CEO, Tenants' Union of…
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24/08/2023

National 9 Principles for Strengthening Renters' Rights

The National Association of Renters' Organisations has just released a new report, The National Nine: Principles for Strengthening Renters' Rights. The Principles are: Stability,…
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22/08/2023

Submission on Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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15/08/2023

Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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11/08/2023

Briefing Paper: Tenants Advice and Advocacy Program Funding Needs

A briefing paper examining the funding needs of the Tenants Advice and Advocacy Program in relation to meeting increased community needs.
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04/08/2023

Organisations unite in rental reform call to Senate inquiry

A coalition of more than 80 organisations across Australia has urged governments to act swiftly on rental reform in a joint submission to the Senate’s rental crisis inquiry. Fair limits on rent…
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01/08/2023

Tenants' Union says Yes to the Voice

The Tenants' Union supports a Yes vote in the upcoming referendum on the Voice to Parliament. Ensuring all people have a home that nurtures their lives, including connection to community is…
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26/07/2023

NCAT Evictions Map

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore where eviction and repair applications are being made across all LGAs of NSW.
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26/07/2023

NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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