Inner Sydney Tenants' Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

9.30am-12.30pm, 2-4pm

Tue:

9.30am-12.30pm, 2-4pm

Wed:

9.30am-12.30pm, 2-4pm

Thu:

9.30am-12.30pm, 2-4pm

Fri:

9.30am-12.30pm, 2-4pm

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. Please use our online contact form during this time.

The Inner Sydney Tenants' Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing. If a Tenant Advocate is not available when you call, we will take a message and an Advocate will call you back as soon as possible. Our services are available to renters in the City of Sydney, Botany Bay & Leichhardt local government areas.

ISTAAS is a program of Redfern Legal Centre.

Please contact us online at rlc.org.au/contact

NEWS

Forging Ahead – Tenant Advocates Conference 2021

TAAS Conference 2021
In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
Read more

Tips for International Students

This factsheet provides information for international students looking to rent a house or unit in New South Wales.
Read more

Staying Connected – TAAS Conference 2020

TAAS Conference 2020
Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
Read more

Renters' Guide to COVID-19

Covid19 graphic
The Renters' Guide to COVID-19 has been developed to provide legal information about situations that may arise as a result of the pandemic. This guide should be read alongside and in addition to the legal information and resources provided on your legal rights and obligations in our general tenancy factsheets and resources.
Read more

Advice and advocacy for renters in every community

Tenant Advocates at the Network Meeting
Tenant Advocates are hard at work all across NSW – making sure tenants know their rights, so we can keep on building good homes and communities. Here are some of the recent examples of the work of our Network, from stalls in the community, to our Network Conference, to winning compensation for tenants, to resisting unfair evications, and helping tenants who are facing mutiple disadvantage.
Read more