Tenant databases – news and analysis

Requests for access during lockdown?

Hand knocking on door
The Public Health Orders so far have continued to allow landlords and their agents to force a range of entries into residential premises against the wishes of the occupants and their attempts to follow health advice. We want to hear from renters about any requests for access they've received - e.g. routine inspection, viewing appointments, repairs or maintenance, other - you have received since the start of the NSW lockdown period. We will be using information collected to advocate for tougher restrictions on access to rental housing during lockdown.
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Young Renters: We hear you!

Vanessa
A new report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of young renters, as well as observations from the 15 young renters who engaged in our young renter roundtable discussions.
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TICA charging you for access? No more!

Have you paid to access your info on a tenant database or blacklist? On 23 March 2020 this became unlawful. Access must be free.
Did you know it is unlawful for tenant databases to charge you for access to the information they hold on you? If you have paid for access to a tenant database in the last year, read this!
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COVID Eviction Moratorium ends; Transition Period begins

Renters Guide to COVID-19
The COVID eviction Moratorium Period which began in April 2020 is coming to an end on 26 March. However a six-month Transition Period will follow, during which there will be limited protections against eviction for tenants with COVID-induced arrears. 
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Renters' Guide to COVID-19

Renters' Guide to COVID-19
This guide covers common questions about renting during Coronavirus COVID-19 in NSW. A 60 day stop on evictions for some tenants began on the 14th July 2021. This has now been extended and will end on the 11th November 2021. The previous Eviction Moratorium Period which began in April 2020 came to an end on 26 March 2021. However a six-month Transition Period was implemented. During the Transition Period there will be limited protections against eviction for tenants with COVID-induced arrears and these are in addition to the 60 day stop on evictions for some tenants.
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COVID-19 factsheet in 7 community languages

Covid-19 community language factsheet
The Tenants' Union has published a basic factsheet in 7 community languages summarising renters rights under COVID-19 regulations. The factsheet has information on paying rent, evictions, the rules on access to rented properties for getting repairs done, inspections for sale of premises, and other issues that renters are facing.
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Complaints to Fair Trading

Landlords and their agents must comply with certain of provisions in the Residential Tenancies Act 2010. They can be penalised for not complying, subject to investigation by NSW Fair Trading. You can use these sample letters to make complaints to Fair Trading for resolution of complaints.
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Shining a light on tenants rights

Sharon Callaghan
Sharon Callaghan, former Tenant Advocate in the Illawarra, reflects on the fight for tenants' rights in the 1980s and 1990s. In the early 1980s Sharon was a community worker at the Community Youth Support Scheme (CYSS), where housing and tenancy were significant problems for those living on low fixed incomes, trying to rent or living in boarding houses. The downturn in the steel industry and economic crisis of that time worsened the poverty for young people and families without paid employment.
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Drawing on the past, taking on the future

Ned Cutcher
Ned Cutcher, Senior Policy Officer of the Tenants' Union reflects on 40 years of advocating for tenants' rights and the big ticket items that remain. Drawing on the experience and expertise we’ve gathered over the last four decades, the TU celebrates its 40th anniversary with a bold new plan. We’re working towards a society where low-income households can access secure, liveable and affordable rental housing, and in the meantime we’ll make a positive difference to the lives of people who rent in New South Wales.
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