Donate | Volunteer | Membership
Donate | Volunteer | Membership
We welcome your interest in getting more involved with our work!
Make a donation
2 million people rent in NSW, and they need someone on their side! We have achieved major improvements in tenancy law, but there is more to do. You can help us continue this work by donating.
At the moment regretfully, due to socially distancing protocols we are unable to recruit, train and supervise volunteers. However, things are moving fast so we would like to keep your details and be back in touch if and when things change or we develop new forms of volunteering. You can email us
Our main volunteering program is our Monday Advice Line, which runs on Mondays form 9.30 a.m. - 1.00 p.m. . The Advice Line is staffed by volunteers. All work is under the supervision of our Principal Solicitor, with session supervision by members of the Tenants' Union legal team. Advisers engage in giving initial advice, as well as general information and referrals. All volunteers on our Advice Line need to undertake our Tenants Advice and Advocacy training before giving advice. The course runs three times a year. You can attend sessions of the Advice Line before the training as an observer and to assist with some non-advice tasks. This can be good to determine if the Advice Line is something you are interested in. If you are interested in volunteering on the Advice Line, please email us telling us a little bit of your background including education and any other relevant experience. We don't need a full CV.
Campaign for renters' rights
The Tenants' Union and the network of Tenants' Advice and Advocacy Services (TAASs) regularly campaign for improvements in the rights of renters and for adequately funded renters' services. Check out the campaign to Make Renting Fair, and get involved!
From time to time we need help with doing simple office things like photocopying, mail-outs, putting together show bags for events and so on. We also sometimes need help in staffing stalls at community events. If you are interested in volunteering to help us with administrative tasks, please email us telling us a little bit about yourself and your skills and experience.
The Tenants' Union of NSW is a signatory to the Statement of Principles for the Recognition of Volunteers.
Become a member
Have a say in the work of the Tenants' Union through participating in governance of the organisation and in policy discussions to make a positive impact on the rights of tenants.
Please note that you do NOT need to become a member to access tenancy advice. Renters can get free advice from the local Tenants' Advice and Advocacy Service.
Who can join the Tenants' Union?
The Tenants' Union is a membership-based co-operative. Membership is open to:
- Individual tenants
- Individuals who are not tenants but whose application is endorsed by the Tenants' Union Board
- Tenant organisations
- Organisations that are not tenant organisations but whose application is endorsed by the Tenants' Union Board
Landlords and real estate agents cannot be members of the Tenants' Union.
Membership is for the current financial year (1 July – 30 June).
You will be
- Supporting the work of the Tenants' Union in advocating for the rights of tenants
- Making a positive impact on public perception of renting as a housing tenure choice
- Having a say in the work of the Tenants' Union through participating in policy discussions
- Engaging in activities to promote the rights of tenants
- Getting up-to-date information on tenancy and housing issues through our free e-bulletins
- Participating in governance of the Tenants' Union through exercising your vote
- Able to stand for the Board
How to join
To apply for membership, or renew your membership, please download and complete the membership form, and send it with the appropriate fee to: Tenants' Union of NSW, 201/55 Holt Street, Surry Hills NSW 2010 or contact[at]tenantsunion.org.au. You may need to install Adobe Acrobat Reader in order to view and print the form. Please return your completed form by mail or scan and email.