The Tenants' Union is attempting to monitor the impact of the COVID-19 crisis on tenants, within the limitations we have. In NSW we are already hearing from tenants that landlords have been ignoring requests to negotiate rent reductions from COVID impacted tenants, or delaying responses. They have been offering rent deferrals rather than the reductions as required under the protection framework, and in many cases are deciding for themselves that tenants who meet the definition of ‘impacted tenants’ are not eligible. Too many landlords have not been negotiating in good faith as required under the law, and too many landlords have been using harassment to pursue rental arrears while refusing to participate in rent negotiations with COVID‑19 impacted tenants. Eviction notices have been served to tenants for rental arrears, in spite of the evictions moratorium. No grounds eviction notices are being served to tenants, and landlords are using COVID‑19 as a reason to defer repairs and maintenance.
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