Tenants' Union news

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Latest news and analysis

Outasite - land lease community magazine

23/09/2022
Outasite logo
The Tenants' Union has just published issue 8 of Outasite – our annual printed publication for land lease communities! It has been delivered to mailboxes in communities all over NSW.
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Devastating impact of the floods in the Tweed Chinderah Area

23/09/2022
Flooded land lease community
Residential land lease communities in the Northern Rivers region of NSW were severely impacted by floods in early 2022. Many land lease communities are located on low lying, flood-prone land which means that flooding events like the one earlier this year can cause severe destruction and devastation to the community.
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Fixed method site fee increases becoming the trend

23/09/2022
Charles
The Tenants’ Union have noticed a trend towards operators preferring to use the fixed method for site fee increases. This trend has many implications for home owners and will ultimately lead to higher site fee increases, well above actual costs incurred in operating and maintaining residential land lease communities by the operator.
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Fair Market Value – A win in one case and an anomaly uncovered in another

23/09/2022
the N Cat
An anomaly has been exposed in the safeguards for fair market value when setting site fees in new site agreements, when the operator owns the home that is being sold.
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The non-compliant mediation form

23/09/2022
Outasite logo
An NCAT matter began as a collective application disputing a site fee increase at Milton Valley Holiday Park. At formal hearing the Member decided the Tribunal did not have jurisdiction on a collective application challenging a site fee as excessive because the mediation application was not accompanied by a schedule of at least 25% of home owners. The Fair Trading compulsory mediation application form doesn’t have a place for this schedule and does not provide any information that this is a requirement.
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Residents battle for clean water

23/09/2022
specimen jars showing dirty water
Residents of a land lease community in western metropolitan Sydney have been forced to do battle over the quality of their drinking water. They have been concerned for a considerable period of time about the quality of the water supplied by their community operator. 
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Emergency services vehicle access

23/09/2022
the entrance to sweetwater grove
This article highlights the importance of operator compliance with all requirements under the Residential Land Lease Communities Act 2013 (RLLC Act). Operators are required under the RLLC Act to ensure that there is 24 hour unimpeded emergency vehicle access to the community. An operator is required to consult with residents and all relevant emergency and home care services regarding access arrangements in the community.
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Wills and Probate

23/09/2022
A home at surfrider caravan park
In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel the question of whether a home can be sold (onsite in a community) without a grant of probate has been answered.
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Quick updates

23/09/2022
Quick Updates
Quick updates on the KNV Appeal – the 'fixed' method of site fee increases, and on the 5 year Review of the Residential Land Lease Communities Act.
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Working with resident advocates

23/09/2022
Kim
Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a commitment to social justice. The thing they all have in common is that they dedicate their time to supporting residents, helping them assert their rights, negotiating with operators and, if necessary, taking disputes to the NSW Civil and Administrative Tribunal (NCAT).
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