Utilities (electricity, water, gas etc) – news and analysis

 

Ros

Light at the end of the tunnel?

The long-running dispute over electricity charges in land lease communities continues. Just over 12 months ago we became aware of, and reported on, operators relinquishing their right to on-sell…
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Margaret

Reckless retaliation?

Many Outasite readers will know the name Margaret Reckless. She is the home owner whose name was given to the method to calculate electricity charges for home owners on embedded electricity…
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cat next to a heater

Renters deserve warm homes in winter

Like many Sydneysiders who rent, I live in an apartment that, in winter, is perpetually flippin’ freezing. Here in NSW, property investors aren't required to implement basic measures that…
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Rainbow and houses graphic. Text reads: somewhere over the rainbow, there's a place called home.

Renting: What needs to change?

“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at…
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Sample letter

Repayment Plan Agreement

This is a template repayment plan for any arrears accrued under your tenancy agreement. To use this template: insert the relevant details in the parts marked [with square brackets], replacing…
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Home owners from Rivergum holiday retreat with Tenant Advocates

The long road

Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the…
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Submission

Submission: Response to the Discussion Paper on the Statutory Review of the Residential (Land Lease) Communities Act 2013

The Tenants’ Union welcomes the opportunity to provide comment on the Discussion Paper on the Statutory Review of the Residential Land Lease Communities Act (2013). Part 1 of our submission sets…
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Text summary of post body, showing 6 young people looking at phones

No country for young renters?

Young renters do it tough. Expensive rents, share houses, problems with flatmates, the risk of eviction, dodgy landlords, worry about bonds and outstanding repairs are just the tip of the…
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Tenants' Union Annual Report Cover

Tenants' Union Annual Report 2019-2020

The past year has been an extraordinary one for the Tenants’ Union, by any measure. Unprecedented bushfires and then flooding across NSW drove many displaced tenants to tenancy services for…
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Submission

Submission: Proposed amendments to the Social Programs for Energy Code

This submission will address the impact the proposed changes will have generally for renters on low incomes, and those renters with energy provided via embedded networks (generally in strata…
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TAAS Conference 2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy…
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Got a date with the Tribunal?

Request advice before a Tribunal hearing

Are you going to the NSW Civil and Administrative Tribunal (NCAT)? Would you like advice from your local Tenants Advice and Advocacy Service? Complete the below webform and your local service…
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