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Renting Increase Negotiation Kit

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Carol and Vivian

The importance of a secure home

Firstly, to introduce us, I am Carol (on the left in the picture) and my sister is Vivian (on the right). We are social housing residents living in Riverwood and have lived here since 1984.…
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Sample letter

Offer to pay rent arrears

You can send this sample letter to your landlord when you have fallen into rent arrears, and would like to enter into a payment plan to pay off the rent arrears. If you have not received a…
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Sample letter

Payment of rent arrears

You can use this sample letter to let your landlord or agent know that you have paid off rent arrears and are now completely up to date with your rent. If you have received a termination notice…
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graphic of a house and a key

Share Housing Survival Guide

Record high rents and a lack of affordable housing mean that each year, more and more people are moving into sharehouses. Now in its fourth edition, The Share Housing Survival Guide is designed…
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Report

Report: Boarding Houses Education Project Evaluation

This report completes and evaluates the two-year Boarding Houses Education Project managed by the Tenants’ Union of NSW. The project commenced in April 2014 with the aim to develop and implement…
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Factsheet: Mould

Mould

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet discusses mould in rented premises.
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Tenants' Union factsheet: Disaster damage while renting

Disaster damage

As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet is about damage to rented premises that is neither the fault of the…
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Factsheet: Renting in strata

Strata

This factsheet summarises what tenants need to know in strata schemes – including info on common property, by-laws, pets, the owners corporation, disputes and more.
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Factsheet: NSW Civil and Administrative Tribunal

NSW Civil & Administrative Tribunal

This factsheet introduces the NSW Civil and Administrative Tribunal (NCAT).
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Factsheet: Eviction – landlord ends tenancy

Eviction – landlord ends tenancy

Being told to leave your rental home is stressful. As a tenant you have rights under the Residential Tenancies Act 2010 and Residential Tenancies Regulation 2019. This factsheet summarises the…
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