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There's still time to negotiate fixed-method site-fee increases

Graham Cravigan
If you are a home owner with non-compliant fixed-method site fee increases, you can still act on your rights. But be quick!
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Energy hardship in land lease communities

Hand with a calculator
We have been hearing from residents about cost-of-living pressures related to living in land lease communities. The issues include excessive site fee increases but lately advice is more often being sought around the significant jump in the cost of utilities, particularly for electricity.
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Operator responsibilities around emergencies and evacuation procedures

Evacuation procedure
The operator of a land lease community has a responsibility to have emergency evacuation procedures in place. With this responsibility there is also a requirement to reasonably ensure residents are aware of those procedures.
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Understanding site-fee reductions in land lease communities

A fenced off building
Under the Residential Land Lease Communities Act and other related legislation, a land lease community operator has wide ranging responsibilities to ensure communities remain safe, and function at an appropriate standard.
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Encroachment onto public land by land lease operator

News
A decision was handed down and published on 30 June 2025 by the NSW Land and Environment Court after the operator of Hacienda Caravan Park Pty Ltd appealed an order issued by Tweed Shire Council.
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Pet hair bill in a land lease community

News
We were recently informed that a home owner received a bizarre letter of demand from their operator for the cost to remove some dog hair that had strayed over their site boundary.
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Trash talk

A bin with rubbish overflowing
This story makes good use of bad rubbish – thanks to the advocacy of a land lease community Residents Association!
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Obituary – Rod Nicoll

Rod Nicoll
The Tenants Union Residential Land Lease Communities team and the Residential Land Lease Communities Forum members are deeply saddened to learn of the recent death of Rod Nicoll.
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What to expect when attending the NSW Civil and Administrative Tribunal (NCAT).

Meeting room sign at the door
Although the official NCAT website states that “[m]ost people represent themselves at NCAT. You can conduct your own case without a lawyer or other representative”, the Law and Justice Foundation study participants consistently reported feeling safer whenever a Tenant Advocate was present to assist them during the hearing or conciliation. The Advocate’s “involvement not only mitigated the emotional and procedural burden on tenants but also contributed to more informed and confident participation.”
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Warrawong NAIDOC Family Fun Day 2025 – Celebrating Strength, Vision & Legacy  

Warrawong NAIDOC
This year’s Warrawong NAIDOC Family Fun Day was an incredible celebration of culture, community, and connection.
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