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Evacuation procedure

Operator responsibilities around emergencies and evacuation procedures

The operator of a land lease community has a responsibility to have emergency evacuation procedures in place. With this responsibility there is also a requirement to reasonably ensure residents…
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A bin with rubbish overflowing

Trash talk

This story makes good use of bad rubbish – thanks to the advocacy of a land lease community Residents Association!
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Tenants' Union Submission

Submission: Anti-Discrimination Act Review

The NSW Law Reform Commission is currently undertaking a review of the Anti-Discrimination Act 1967 NSW. The Tenants' Union participated in a stakeholder consultation meeting and submitted…
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Tips: Avoiding rental scams

Tips: Avoiding rental scams

In the process of finding a rental home, be aware that there are scammers who try to trick people into paying for places that either don’t exist or are completely different to the photos in the…
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Goodby no-grounds letter

Goodbye no-grounds! Don't come back!

On 19 May 2025, new tenancy rules came into effect for evictions, renting with pets, and a fee-free way to pay the rent. We celebrated this milestone with an action in Town Hall square with…
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room full of renters

Listening to Renters' Voices

In 2024 we organised a series of innovative Renters’ Forums in partnership with the Sydney Alliance and the NSW Rental Commissioner, NSW Fair Trading.
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Renters have rights cartoon with renters and houses

Renters have rights – a short summary

A very short guide to tenants' legal rights in New South Wales.
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A silouette of a renter at a window

‘It’s disgusting that they can get away with this’: here’s how eviction can affect tenants’ lives

For people relying on rental properties to keep a roof over their heads, there are few things more scary than the possibility of being evicted from their home. This research examines the…
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Tenants' Union submission

Submission: NSW Homelessness Strategy 2025-2035

The NSW housing system, and in particular the private rental market, has failed to ensure everyone has access to safe, secure, affordable housing. This failure increases both the risk of…
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Noleen

Spotlight on Noleen Robinson

Noleen Robinson has been living in a land lease community in Lake Macquarie for over 24 years and has been a resident advocate for nearly the same amount of time. Noleen is a long term member of…
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non-compliant houses

Sunnylake Residents unwittingly buy non-compliant homes

Nestled along the shores of Lake Munmorah on the Central Coast of NSW lies Sunnylake Shores, an over 55s community operated by Ingenia. However, behind its picturesque facade, there is a tale of…
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Text reads: People who rent in public and community housing need safe, secure homes. Backdrop is Waterloo mosaic in front of community garden.

Joint statement: People who rent in public and community housing need safe, secure homes

Today twenty-five plus organisations, Tenants Advice and Advocacy services and community legal centres across New South Wales, published a joint statement demanding urgent action to ensure safe…
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