New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

Contact online

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form. 
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 02/10/2023 - 14:18

NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of statistics and case studies that tell the life of the Service and the stories of our clients.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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25/08/2022

Submission: Proposal for the Paint Shop Precinct

The Tenants' Union of NSW provides these brief comments on the Paint Shop Sub Precinct rezoning proposal informed by both our understanding of the inadequacies of our current housing system…
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25/07/2022

Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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18/07/2022

Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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13/07/2022

Submission: Property and Stock Agents Regulation – Remaking Rules for Property Agents

This is a brief submission on the changes proposed in the new Property and Stock Agents Regulation 2022.
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07/07/2022

Healthy Housing: Mould Survey

We encourage everyone, with or without mould currently in their home, to complete this survey from the Healthy Housing Centre for Research Excellence.
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01/07/2022

Submission: Inquiry into Embedded Networks

In this submission the Tenants' Union highlights the impact on renters who are required to sign up to an embedded network when they enter into their rental agreements, including tenancy and…
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24/06/2022

Joint media release: Disappointing NSW budget fails to invest in public and community housing

The Tenants' Union of NSW along with NSW Council of Social Services, Domestic Violence NSW, Community Housing Industry Association NSW, Y Foundations, and Homelessness NSW are in uproar at…
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01/06/2022

Submission: Inquiry into Homelessness among older people aged over 55 in NSW

Everyone needs a home. Housing is the basis from which we ensure our communities’ well-being. This is not simply about the material, physical and structural protections housing provides, but…
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11/05/2022

Renting Questionnaire Federal Election 2022

How do the parties plan to respond to the needs of renters following the Federal Election on May 21st? The National Association of Tenants Organisations asked. Check out the responses here.
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02/05/2022

NATO Federal Election Questionnaire 2022: Policies and priorities for a fair and secure renting system

The National Association of Tenants' Organisations (NATO) recently wrote to all parties and independent candidates inviting them to respond to our Federal Election Questionnaire. We invited…
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29/04/2022

Submission: Waterloo South Plan

The Tenants' Union brief comments on the Waterloo South proposal are informed by both our understanding of the inadequacies of our current housing system in delivering safe, affordable…
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20/04/2022

Waiting for social housing? Tell your story

Are you on the waiting list for social housing in NSW, Queensland or Tasmania? If so, researchers in a new project would like to learn more about what life is like as you wait for a social…
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