New England & Western Tenants Advice & Advocacy Service (NEWTAAS)

 

CONTACT

Phone

1800 836 268 (1800 TENANT)

(02) 6772 4698

Hours:

Mon:

9am - 5pm

Tue:

9am - 5pm

Wed:

9am - 5pm

Thu:

9am - 5pm

Fri:

9am - 5pm

 

ABOUT

About us: NEWTAAS provides information, advice, advocacy and representation in the NSW Civil and Administrative Tribunal to people who rent their homes in the New England, North West, Western and Far West areas of NSW. We provide advocacy and representation to people who meet our intake criteria and are unable to effectively advocate for themselves.

Armidale, Tamworth and Dubbo offices see tenants at face-to-face appointments by arrangement.

Contact us:

If you are a tenant seeking advice from us, please call on 1800 836 268 or fill in our advice request form
If you are from a community service, you can refer a tenant using this form, or request a community education session using this form.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 02/10/2023 - 14:18

NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of statistics and case studies that tell the life of the Service and the stories of our clients.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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13/07/2021

NSW Peaks push for measures to support households struggling during current lockdown.

The Tenants Union of NSW, with the NSW Council of Social Services (NCOSS) and Homelessness NSW, have written to Premier Berejiklian and Treasurer Perrottet, asking them to ensure measures are in…
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06/07/2021

Young Renters: We hear you!

This report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of young…
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06/07/2021

Young Renters: We hear you!

A new report by the Tenants’ Union of NSW and Youth Action digs into issues facing renters under 30. Young people’s voices feature, with quotes taken from the 304 responses to our survey of…
Read more
30/06/2021

A day in the life of Tenant Advocate Neissa Carpenter Holmes

We interview Neissa Carpenter Holmes – a Tenant Advocate with Murra Mia Tenant Advocacy Service. Neissa assist tenants in the Illawarra and Shoalhaven area. Her day to day work involves giving…
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26/05/2021

WESTS Community Engagement Day

On Friday 21 May 2021, WESTS held a community engagement event at the Skye Hotel in Parramatta to reconnect with key partners of our organisation. The event was a great success. There were over…
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13/05/2021

Renting: What needs to change?

“There’s no place like home.” But for so many of us who rent, current tenancy laws and practice prevent renters from feeling the sense of being settled and secure needed to really feel 'at…
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11/05/2021

Public housing maintenance: a 'real fix' needed

Yesterday the Tenants' Union NSW's CEO Leo Patterson Ross and Policy and Advocacy Coordinator Jemima Mowbray attended a public hearing of the Follow Up Review of the Management of…
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01/04/2021

Submission: Statutory Review of Strata Scheme Laws

This submission focuses on the experiences of renters in strata schemes. We are pleased to provide this submission identifying key ways in which previous reforms to strata law can be built on,…
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01/04/2021

Submission: Indigenous Voice Codesign Process and the Interim Voice Report

We would like to thank the Advisory Team for their work in creating the Interim Report to the Australian Government on the Indigenous Voice Co-Design Process. Tenants’ Union of NSW welcomes the…
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25/03/2021

COVID Eviction Moratorium ends; Transition Period begins

The COVID eviction Moratorium Period which began in April 2020 is coming to an end on 26 March. However a six-month Transition Period will follow, during which there will be limited protections…
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22/03/2021

The long road

Rivergum Holiday Park at Corowa is a small community with about 45 residents including Bob Myles who was one of the first home owners to take an electricity dispute to the Tribunal under the…
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22/03/2021

Kincumber Nautical Village Appeal update

On 13 November 2020, Liesl Tesch, MP and Member for Gosford made a Private Members Statement in the NSW Parliament regarding Kincumber Nautical Village (KNV). Ms Tesch had become aware of the…
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