Western Sydney Tenants' Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

WESTS provides free tenancy advice, referrals, and advocacy for residential tenants at the Tribunal. Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities.

Our services are available to renters living in Western Sydney. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. Or Drop-In to our Penrith Outreach, Tuesday to Thursdays: 688 High Street Penrith NSW 2750 (appointments are preferable).

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on 8833 0933, or email: tenancy[at]wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

Follow WESTS on Facebook

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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03/08/2021

WESTS lockdown service update

The Western Sydney Tenants' Service (WESTS) is operating remotely during the COVID-19 Lockdown period. We will continue to deliver our excellent service to the Western Sydney community whilst in lockdown. Our offices are currently closed, but we strongly encourage our clients to continue contacting us online or via phone. As a tenant, you are entitled to exercise your rights within the scope of the current Public Health Orders and landlords are still to be held accountable to their general obligations under the rental agreement and residential tenancies law.
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28/03/2023

Incoming Minns’ government needs to implement promised reforms to our renting system urgently

Tenants' Union of NSW welcomes incoming Minns Government and encourages immediate action to deliver on promised urgent reforms for renters
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08/03/2023

Through a Renter's Lens – photo competition

Over the last few months we have been delighted to host a statewide competition and exhibition of renters' photography. We were thrilled with the number and quality of entries we received…
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03/03/2023

NSW to ban ‘no grounds’ evictions for renters during periodic tenancies

Regardless of the outcome of the upcoming election on 25 March, NSW will see an end to ‘no grounds’ evictions during periodic tenancies. Achieving cross-party support for ending ‘no grounds’…
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04/01/2023

Renter's privacy and data

You may have heard that the NSW Government is looking at the information that is being collected about tenants during the application process and how it is being stored. This is a great…
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06/12/2022

Improving renting laws for people experiencing domestic violence

The Government is currently undertaking a statutory review of the domestic violence provisions. Along with Women's Legal Service NSW and Domestic Violence NSW undertook a survey to help us…
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05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference…
Read more
28/11/2022

Electricity is a hot topic but little has changed for residents in land lease communities

There have been a number of consultations, reviews and inquiries into electricity in NSW over the past couple of years. The Tenants’ Union provided submissions to a number of these inquiries…
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28/11/2022

Margaret Reckless faces further challenges

The Tenants’ Union of NSW has been following and supporting Margaret Reckless' fight for her rights in the residential land lease community she has lived in for the past six years. Over…
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25/11/2022

Research: Northern Rivers floods expose flaws in NSW housing system

As flooding impacts more NSW communities, new research from UNSW City Futures Research Centre, jointly commissioned by the Tenants' Union of NSW along with Mission Australia, St Vincent de…
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21/11/2022

Tenants' Union Annual Report 2021-22

The 2021-2022 financial year began with Sydney under a strict four-month lockdown and finished with severe weather, flooding, and a deepening housing crisis. Through these challenging times, the…
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16/11/2022

Homes for people: Housing solutions for everyone

In November the Tenants' Union of NSW, along with our Homes for People coalition partners, organised a parliamentary briefing to launch the election advocacy platform Homes for People:…
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03/11/2022

Survey on Domestic Violence and Renting

Renters in NSW who are experiencing domestic violence are able to take action to end their tenancy and escape the situation without facing a penalty. They are also protected from financial…
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