Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice, referrals, and advocacy for residential tenants at the Tribunal. Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities.

Our services are available to renters living in Western Sydney. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy[at]wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

Follow WESTS on Facebook

NEWS

Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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Tue, 03/08/2021 - 11:07

WESTS lockdown service update

The Western Sydney Tenants' Service (WESTS) is operating remotely during the COVID-19 Lockdown period. We will continue to deliver our excellent service to the Western Sydney community whilst in lockdown. Our offices are currently closed, but we strongly encourage our clients to continue contacting us online or via phone. As a tenant, you are entitled to exercise your rights within the scope of the current Public Health Orders and landlords are still to be held accountable to their general obligations under the rental agreement and residential tenancies law.
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06/12/2023

Getting tenancy advice over the holidays

Tenants Advice & Advocacy Services have limited availability over the holiday period. The Tenants' Union will be coordinating a Holiday Hotline to make sure renters can get urgent…
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05/12/2023

Tenants' Union supports 'Housing is a Human Right: National Day of Action'

The Tenants' Union of NSW supports the upcoming event, 'Housing is a Human Right: National Day of Action.' It's inspiring to see renters across Australia getting together to…
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27/11/2023

Victory! Boggabri resident wins 9 year battle for repairs

Boggabri Caravan Park is a residential land lease community consisting of 15 sites and some powered camping sites, located on Laidlaw Street in Boggabri. The local council, the Narrabri Shire…
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27/11/2023

Tenants' Union Annual Report 2022-23

It has been another truly challenging year for renters across NSW, as well as their advocates and supporters. We have seen unprecedented rent increases leading to mounting pressure on so many…
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23/11/2023

Job opportunity: Paralegal (Aboriginal)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…
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23/11/2023

Regulating rents: international examples & experience

Rents in Australia’s private rental sector (PRS)
have risen sharply in 2022 and 2023. Low vacancy
rates and slow construction have led many to
predict further rent…
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21/11/2023

Strata renters: Emergency preparedness in apartments survey

How ready do you feel your apartment building is for an emergency? Are you aware of plans in place from strata management? Consider completing this survey examining these questions.
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27/10/2023

Submission: The Housing and Homelessness Plan

This submission provides comment on the Housing and Homelessness Plan Issues Paper. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Adequate…
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26/10/2023

Navigating to Home Webinar

The Navigating to Home webinar provides an overview of The National Nine report's key recommendations., followed by a panel conversation exploring the challenges facing renters and our…
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18/10/2023

NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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02/10/2023

NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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18/09/2023

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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