Western Sydney Tenants' Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

ABOUT

The Western Sydney Tenants' Service (WESTS) provides free tenancy advice, referrals, advocacy and in some cases representation for residential tenants at the Tribunal. We run regular community information sessions on tenancy issues. Our services are focused but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Our services are available to renters living in Sydney's west, from Parramatta to Mount Druitt, from Rooty Hill to Windsor. Please note, we do not offer advice on tenancy issues to landlords or real estate agents.

The WESTS office in Parramatta is open from Monday to Friday, 9am-5pm. Suite 302, Level 3, 107 Phillip St, Parramatta. Please call first to book an appointment. WESTS also runs an outreach in Penrith on Tuesday, Wednesday and Thursday, 8am-12pm and 1-4pm. Community Connections Building, Suite 104, 114-116 Henry Street Penrith. Please call first to book an appointment.

Please note, that during busy peaks throughout the day our service will operate as a call back service. Leave a single voice message with your name and best contact number or press Contact Online to be redirected to our homepage and click "Make an Enquiry" to fill out an Online Intake Form. If you are a caseworker, social worker, medical/health officer, or legal officer wishing to refer a client to our service, please email us at tenancy@wsclc.org.au with your client's details and enquiry.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

NEWS

Make Renting Fair gains momentum

Make Renting Fair campaigners and supporters in Redfern
In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because they know they can get kicked out for things like asking for repairs or challenging an excessive rent increase. Make Renting Fair is a community campaign calling for law reform to end these unfair evictions. Support for the Make Renting Fair campaign continues to grow.
Read more

Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
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Sometimes you need help to get on the right track

Raymond Morris with WESTS coordinator Franya Repolusk
Raymond Morris is a public housing tenant who's very active in his community – he's mentored and supported hundreds of people in recovery from drug and alcohol addiction. Last year, Raymond put up a carport at his place to secure his car. However Housing NSW informed him that is was an illegal structure, ordered him to take it down, and also served him with an eviction notice. So Raymond got advice from the Western Sydney Tenants' Advice and Advocacy Service (WESTS) and went to the Tribunal.
Read more