Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-5pm

Tue:

10am-2pm, 3pm-5pm

Wed:

10am-2pm, 3pm-5pm

Thu:

10am-2pm, 3pm-5pm

Fri:

10am-2pm, 3pm-5pm

ABOUT

COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. SSTAAS advice line hours have been extended to Monday to Friday between 10am-2pm and 3pm-5pm. For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please contact 02 9789 3744 and check for availability.

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

SSTAAS is a program of Metro Assist.