Southern Sydney Tenants Advice and Advocacy Service (SSTAAS)

 

CONTACT

Phone

(02) 9787 4679

Hours:

Mon:

10am-2pm, 3pm-5pm

Tue:

10am-2pm, 3pm-5pm

Wed:

10am-2pm, 3pm-5pm

Thu:

Unavailable

Fri:

10am-2pm, 3pm-5pm

Contact online

 

ABOUT

Southern Sydney Tenants Advice and Advocacy Service (SSTAAS) provides free telephone information, advice and assistance to private and public housing tenants. We can help by talking to, or writing to landlords and real estate agents. We also assist tenants to prepare for Tribunal hearings and can provide representation at the Tribunal for highly disadvantaged tenants. This is usually limited to matters involving terminations or illegal lockouts.

Our services are available to renters in houses, units, caravan parks, retirement villages and boarding houses in the Bankstown, Canterbury, Hurstville, Kogarah, Rockdale and Sutherland local government areas. Please note that we do not assist landlords or real estate agents. SSTAAS also assists tenants through community education sessions on tenancy laws.

For online Tribunal hearings, our Tenant Advocates may be available to provide you duty advocacy service during your appointment. Please call 9789 3744 and check for availability.

SSTAAS is a program of Metro Assist.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Annual Report 2022-2023

It will be no surprise that the housing crisis in NSW has dominated the Tenants' Union's work this year. Read about our work in our 2022-2023 Annual Report.
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Thirty years in residential community park living

Back in 1993 a move to downsize from Sydney led me to undertake a search for accommodation in the Central
Coast and Nelson Bay areas. At this time a new concept of owning a dwelling and…
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Site agreement sighted

In an update from a David and Goliath battle that we wrote about in Outasite issue 7 we are pleased to report that David Dodge and Beryl Clarke, home owners at Tweed River Hacienda Holiday Park…
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Windang Win – residents avoid eviction

The Tenant’s Union was pleased to hear that the NSW Supreme Court has appointed an administrator to manage the Oasis Village at Windang. This should lead to improved running of the community and…
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Regulating rents: international examples & experience

Rents in Australia’s private rental sector (PRS) have risen sharply in 2022 and 2023. Low vacancy rates and slow construction have led many to predict further rent increases over the coming…
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Job opportunity: Paralegal (Aboriginal)

Join the team working for housing justice!
A part-time Paralegal is required to join the legal practice of the Centre working to address housing legal issues for and with Aboriginal…
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Strata renters: Emergency preparedness in apartments survey

How ready do you feel your apartment building is for an emergency? Are you aware of plans in place from strata management? Consider completing this survey examining these questions.
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Submission: The Housing and Homelessness Plan

This submission provides comment on the Housing and Homelessness Plan Issues Paper. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Adequate…
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Navigating to Home Webinar

The Navigating to Home webinar provides an overview of The National Nine report's key recommendations., followed by a panel conversation exploring the challenges facing renters and our…
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New Renters Kit

Renting can be tricky to navigate, especially if you are new to renting in New South Wales or haven’t rented for a while. The Tenants’ Union of NSW has made this kit to help renters put the…
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NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state.
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