You can use this sample letter when the landlord or agent has told you they are claiming something from the bond, but have not provided you with evidence for the claim and you are not sure you are responsible for what they are claiming.
You can also ask for copies of the condition report and last water bill which can often also help you to work out if you owe any money to the landlord.
Cut and paste the template letter below or download a copy from the link above. Remember to substitute your details for the details contained in [square brackets].
[Your name and address]
[Landlord’s or agent’s name and address]
Re: Rental bond dispute at [former residential address]
I understand that the landlord is claiming my rental bond.
I refer to clause 37 of my residential tenancy agreement. Please send me a statement itemising all of the landlord’s claims. Attach to this statement all quotations, accounts, receipts and other documents supporting these claims and a copy of the condition report completed at the end of the tenancy.
Also, send me a copy of the condition report completed at the beginning of the tenancy. [Delete if not applicable]
Also, send me copies of both sides of the last water bill. [Delete if not applicable]
I would appreciate a reply as soon as possible.