Mid Coast Tenants Advice and Advocacy Service (MCTAAS)

 

CONTACT

Phone

(02) 6583 9866

1800 777 722 (local landlines only)

Hours:

Mon:

9am-4pm

Tue:

9am-4pm

Wed:

9am-4pm

Thu:

9am-4pm

Fri:

9am-4pm

 

ABOUT

Mid Coast Tenants Advice and Advocacy Service (MCTAAS) is a free service providing information and advice to all tenants, including private and social housing tenants, and home owners in residential communities. Where appropriate, we also provide advocacy and representation to clients with proceedings before the NSW Civil & Administrative Tribunal. We also provide education in tenants' rights, for community workers, tenants, land lease community residents and community groups.

Our services are available to clients in the Local Government Areas of Hastings, Kempsey, Bellingen, Nambucca, Coffs Harbour and the Greater Taree part of Mid-Coast.

You can also email us: enquiries@midcoast.tenants.org.au or fill in our online advice request form

Groups and organisations can complete our community education form to request a community education session from us.

NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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23/09/2022

Emergency services vehicle access

This article highlights the importance of operator compliance with all requirements under the Residential Land Lease Communities Act 2013 (RLLC Act). Operators are required under the RLLC Act to…
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23/09/2022

Wills and Probate

In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel the question of whether a home can be sold (onsite in a community) without a grant of probate has been…
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23/09/2022

Quick updates

Quick updates on the KNV Appeal – the 'fixed' method of site fee increases, and on the 5 year Review of the Residential Land Lease Communities Act.
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23/09/2022

Working with resident advocates

Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a…
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23/09/2022

Rebecca Bryant, Advocate from VERTO South-West NSW TAAS

Rebecca Bryant works as a Tenant Advocate at VERTO, South West NSW Tenants Advice and Advocacy Service (TAAS). We asked Rebecca some questions about her experience of advising and advocating for…
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23/09/2022

Reflecting on 21 years of advocacy for renters and land lease community residents

After more than two decades’ work as a dedicated advocate for tenants and then land lease community residents, Julie Lee is moving on to new pursuits. We took the opportunity to ask for her…
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07/09/2022

Tenant Advocate’s perspective – An interview with Marcus Neil

We took the opportunity of a recent visit to Murra Mia Aboriginal Tenants Advice and Advocacy Service to interview Tenant Advocate Marcus Neil.
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07/09/2022

Easy Read factsheets now available

The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
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26/08/2022

Join our board!

Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
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25/08/2022

Submission: Proposal for the Paint Shop Precinct

The Tenants' Union of NSW provides these brief comments on the Paint Shop Sub Precinct rezoning proposal informed by both our understanding of the inadequacies of our current housing system…
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25/07/2022

Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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18/07/2022

Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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