Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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07/08/2019

Submission: Residential Tenancies Regulation 2019

The Tenants' Union made this submission to the Residential Tenancies Regulation 2019 Consultation. For this submission, the Tenants' Union consulted heavily with the advocates of the…
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07/08/2019

Assignment of site agreements

The assignment of site agreements has been an ongoing issue since the commencement of the Residential (Land Lease) Communities Act 2013 on 1 November 2015. The problem lies with a drafting error…
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07/08/2019

Who is the operator?

This may sound like a silly question but the answer is not always as obvious as you may think. The Residential (Land Lease) Communities Act 2013 defines an operator as being ‘the person who…
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07/08/2019

The balance of power

The main factor that affects affordability for home owners living in land lease communities is site fees. When they increase it can have a major impact. As mentioned in the article on…
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07/08/2019

Interference with sale

The Residential (Land Lease) Communities Act 2013 (the Act) provides home owners with the right to sell their home on site. The Act also states the operator must not cause or permit any…
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07/08/2019

Dianna Evans: Land lease community advocate

Di Evans has worked with residents of parks and land lease communities in various capacities since the late 1980’s. She has seen
permanent living in parks change from ‘housing of last…
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07/08/2019

Fairness prevails

Good news stories seem to be few and far between in land lease communities, so Barry Sanders, of Terrigal Waters Village, thinks we should share positive outcomes and acknowledge those times…
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07/08/2019

Electricity: The battle over usage charges approaches resolution

When we published our last issue of Outasite (in July 2018) the battle over electricity usage charges was in the early stages and as most home owners will be aware, a great deal has happened…
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07/08/2019

Cooperative communities

In New South Wales land lease community living appears to be flourishing. In recent years we have seen new communities being opened, others being expanded and an increase in the quality and…
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06/08/2019

Out now! Outasite issue 5

Outasite issue 5 is hot off the presses and finding its way into mailboxes in land lease communities all over NSW. This issue contains articles including: Cooperative communities; Electricity…
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26/07/2019

Will you stand up for renting pets?

Australia is a pet-loving country. A nationwide survey in 2018 found that 82 per cent of Australians agree that animals make them healthier or happier. NSW is being left behind other parts of…
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24/07/2019

New Tenancy Law Regulations – have your say

The Residential Tenancies Amendment (Review) Act 2018 passed late last year – containing a number of positive changes, and some shortcomings. Regulations are currently being drafted; we…
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