Western Sydney Tenants Service (WESTS)

 

CONTACT

Phone

(02) 8833 0933

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

9am-1pm, 2pm-5pm

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

Contact online

 

ABOUT

Western Sydney Tenants Service (WESTS) provides free tenancy advice and referrals for residential tenants in Western Sydney. We provide advocacy for renters at the Tribunal.

Our services are focused on but not limited to tenants from culturally and linguistically diverse backgrounds; who are low-income earners; living in social housing; who suffer isolation; and/or who have disabilities. Please note, we do not offer advice on tenancy issues to landlords or real estate agents, or strata advice.

Book an appointment to see our team at the Parramatta Office, Monday to Fridays: Suite 202, 107 Phillip Street Parramatta NSW 2150. To book an appointment at our Penrith Outreach please contact the service on (02) 8833 0933.

WESTS is a program of the Western Sydney Community Legal Centre (WSCLC).

Call us on (02) 8833 0933, or email: tenancy@wsclc.org.au or use our online intake form. We will endeavour to call you within 2-3 business days.

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NEWS

Wed, 06/12/2023 - 13:22

Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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02/07/2019

Changes to the law for 'protected tenants'

From 1 July 2019 the law regarding ‘protected tenants’ changed. They previously were covered under the provisions of the Landlord and Tenant (Amendment) Act 1948. No-one knows how many protected…
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01/07/2019

Submission: Civil and Administrative Tribunal Act 2013 Statutory Review

The Tenants' Union of NSW and the network of Tenant Advocates who we train, resource and support have assisted tens of thousands of tenants in all predecessor Tribunals since the…
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12/06/2019

Tenant Advocates come together for Network Meeting

Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence…
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21/05/2019

Thank you to our volunteers!

Merrilyn and Tina are two of the Tenants' Union Monday Advice Line volunteers. From rent increases, social housing, evictions and sharehousing, our volunteers explain the laws and systems…
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05/04/2019

Submission: Review of the National Regulatory System for Community Housing

The Tenants’ Union believes the success of the social housing sector relies on being responsive to need and accountable to tenants who rely on it for secure affordable housing but also whose…
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19/03/2019

A tenant's guide to the NSW election 2019

We asked all the political parties 10 key questions about housing in NSW. This guide compiles their answers and compares key tenant demographics for each electorate. Addressing the state’s…
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18/03/2019

A tenant’s guide to the NSW Election 2019

This guide is intended as educational information regarding the NSW Election to be held on 23rd March 2019. We acknowledge the tenants of NSW hold diverse political views and support this…
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14/03/2019

Lives Turned Upside Down: NSW Renters' Experience of 'no grounds' evictions

This report by the Tenants’ Union of NSW and Marrickville Legal Centre explores the impacts of no grounds evictions. The Tenants' Union of NSW recommends ending no grounds evictions,…
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14/03/2019

Tenants demand action on ‘no grounds’ evictions – new report released

The Tenants’ Union of NSW with Marrickville Legal Centre has released the findings of a new report exploring the impacts of no grounds evictions. Just over three quarters (77%) of renters have…
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28/02/2019

New domestic violence provisions start today

Changes to domestic violence provisions in the Residential Tenancies Act 2010 have now come into effect. The changes, passed by NSW Parliament in November last year, improve the protections for…
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31/01/2019

Public Housing Transfers

In October 2018, FACS Housing commenced their program of ‘whole of location’ transfers to Community Housing Providers with a group of just under one thousand tenancies in the Shoalhaven District…
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31/01/2019

Is it over?

On 9 January 2019 the NSW Civil and Administrative Tribunal (NCAT) handed down the decision regarding electricity usage charges in Reckless v Silva Portfolios Pty Ltd t/as Ballina Waterfront…
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