Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

Unavailable

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

ABOUT

COVID-19 service update: Tenant Advocates are working remotely. Our advice line continues to operate on Monday, Tuesday, Thursday, Friday. The advice will be limited to the following matters: termination; threats of or actual eviction; hearings in the NSW Civil and Administrative Tribunal; domestic violence; urgent repairs relating to electricity/water supply or damage from fire, flood, storm; serious health or safety issues. Non urgent matters will be referred to NSW Fair Trading: 13 32 20. We will continue to advise social housing tenants but there may be delays in providing a service.

The Northern Rivers Tenants Advice & Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers. Our services are available to renters from Tweed Heads to Grafton and west to Drake. When you call, please listen to the answering service carefully and leave a message with the information required.

NORTAAS is a program of Northern Rivers Community Legal Centre.

NEWS

Tenant Advocates come together for Network Meeting

Tenant Advocates at the Network Meeting
Tenant Advocates from across New South Wales recently came together for another successful Network Meeting organised by the Tenants' Union. There were sessions on the new domestic violence tenancy laws, the 'pay to stay' principle in relation to rent arrears, electricity in land lease communities, the NDIS, social housing transfers, and much more.
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Tenant Advocates working together to support renters

Tenant Advocates at the TAAS Network Meeting
Last week, Tenant Advocates came together for the Tenants’ Advice and Advocacy Services (TAAS) Network meeting. Around 60 Advocates participated in the meeting over two days, representing almost all TAASs from across New South Wales.
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Make Renting Fair gains momentum

Make Renting Fair campaigners and supporters in Redfern
In NSW current tenancy legislation allows landlords in the private market to end a tenancy without having to give a reason. This means renters are often scared to enforce their rights because they know they can get kicked out for things like asking for repairs or challenging an excessive rent increase. Make Renting Fair is a community campaign calling for law reform to end these unfair evictions. Support for the Make Renting Fair campaign continues to grow.
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Make Renting Fair – community support growing

Make Renting Fair
Make Renting Fair is a new community campaign to end unfair evictions. Bringing together a strong coalition of local community organisations, unions, and faith based organisations, the Tenants Union of NSW and Tenants Advice and Advocacy Services are calling on the NSW State Government to make renting fair, and ensure renters in New South Wales are protected against unfair evictions.
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Living in Residential Parks Workshop

Northern rivers
The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) is running a workshop about the legal rights and responsibility of home owners renting in residential parks.

The Workshop will be on Monday the 20th of March in Ballina.
Read more