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    Submission: Investigation into Minimum Energy Efficiency Rental Standards
    Advancing Tenant Voice: Examining Tenant Participation
    Webinar: NSW tenancy reform – What's changed? What do we still want?
    Energy efficiency rental standards – renters have your say!
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    NSW State Budget 2026-27: Renters' bonds
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    Staying home in Warren Rd Marrickville
    Could a Human Rights Act transform renters rights in NSW?
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    • Starting a tenancy
    • Bond
    • Rent payment
    • Rent increases
    • Overdue rent
    • Pets
    • Repairs
    • Utilities – water, energy
    • Eviction
    • How do I end my tenancy?
    • Sale of property
    • Privacy and access
    • Locks and security
    • Domestic violence
    • Disasters – fire, flood
    • Mould
    • The Tribunal (NCAT)
    • Share housing
    • Boarders and lodgers
    • International students
    • Aboriginal renters
    • Social housing
    • Strata
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    MORE

    • Rent Tracker Postcode Tool
    • Rent Increase Kit
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    • All factsheets and resources
    • Not in NSW?
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    GET ADVICE FROM YOUR LOCAL SERVICE:

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    • Eastern Area
    • Inner Sydney
    • Inner West
    • Northern Sydney
    • Southern Sydney
    • South West Syd
    • Western Sydney

    REGIONAL SERVICES

    • Blue Mountains
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    • Hunter
    • Illawarra & South Coast
    • Mid Coast
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    ABORIGINAL SERVICES

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    News

    Submission: Investigation into Minimum Energy Efficiency Rental Standards
    Advancing Tenant Voice: Examining Tenant Participation
    Webinar: NSW tenancy reform – What's changed? What do we still want?
    Energy efficiency rental standards – renters have your say!
    Job opportunity: Paralegal (Aboriginal Support)
    Submission: Intergenerational Housing Inequity
    More news

    Blog

    NSW State Budget 2026-27: Renters' bonds
    Rights on Paper, Eviction in Practice
    What makes a 'functional' community?
    Staying home in Warren Rd Marrickville
    Could a Human Rights Act transform renters rights in NSW?
    AI & tenancy advice: Helpful tool or hidden risk?
    More blog posts

    MORE

    • Reports, submissions, research
    • Rent Tracker Research Project
    • Tenant News newsletter
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Tenancy law has changed

 

Tenancy law has changed
KEY TOPIC

Utilities – water, energy, internet

Does the landlord pay for water? Who pays for energy? What does 'separately metered' mean? Can I get a new internet connection? Start with Factsheet 7: Utilities – water, energy, internet, then explore more resources below. 

 

Icon Factsheets
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  • 5: Rent payment
  • 6: Repairs and maintenance
  • 7: Utilities – water, energy, internet
  • 10: Overdue rent
  • 11: NSW Civil & Administrative Tribunal
  • 20: Smoke alarms
  • 22: Disaster damage
  • 23: Locks and security
Sample Letters
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  • 2: Repairs before tenancy
  • 7: Bond dispute
  • 23: Repairs
  • 24: Urgent repairs
  • 28: Unpaid water charges
  • 29: Unpaid council rates
  • 30: Invalid water usage charge - meter
  • 31: Invalid electricity bill
  • 32: Invalid water usage – efficiency
  • 50: Repayment Plan Agreement
Icon Other resources
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  • Financial assistance for renters
  • Koori Renters Kit
  • New Renters Kit
  • Podcasts
  • Renters have rights – a short summary
  • Request advice before a Tribunal hearing
  • Tenancy law has changed in NSW
  • Tips: Negotiating with the landlord
  • Tips: Renting after a disaster

RELATED NEWS

  • Tenants' Union Submission
    Fri, 12/06/2026 - 12:24
    Submission: Investigation into Minimum Energy Efficiency Rental Standards
    Submission on the NSW Government's consultation paper investigating the implementation of minimum energy efficiency rental standards. Our responses are guided by our work with renters, the growing body of evidence around minimum energy efficiency standards and also the casework experience of the local Tenants’ Advice and Advocacy Services across NSW.
    Read more ➤
  • two residents with apartment buildings behind them
    Thu, 04/06/2026 - 11:50
    What makes a 'functional' community?
    Recently demolition fences started being placed around the first buildings in the Waterloo estate. This move attracted protests and prompted discussion about the estate renewal and the future of estates in general. On ABC Sydney the Minister for Housing and Homelessness, Rose Jackson, made a comment saying that estates, in particular 100% public housing estates, are not “functional communities.” This is an assertion worth discussing, because it goes to the heart of the strategy NSW brings to supporting public housing residents.
    Read more ➤
  • Goodbye no-grounds
    Tue, 19/05/2026 - 09:49
    Webinar: NSW tenancy reform – What's changed? What do we still want?
    NSW rental laws have changed significantly over the last couple of years – but what do they actually look like in practice?
    Read more ➤
  • graphic of people and home with energy efficiency symbols
    Tue, 05/05/2026 - 14:19
    Energy efficiency rental standards – renters have your say!
    The Minimum Energy Efficiency Rental Standards (MEERS) consultation is now open. Here's how you can contribute.
    Read more ➤
More news

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