Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

9am-1pm, 2pm-5pm

Tue:

9am-1pm, 2pm-5pm

Wed:

Unavailable

Thu:

9am-1pm, 2pm-5pm

Fri:

9am-1pm, 2pm-5pm

ABOUT

COVID-19 service update: Tenant Advocates are working remotely. Our advice line continues to operate on Monday, Tuesday, Thursday, Friday. The advice will be limited to the following matters: termination; threats of or actual eviction; hearings in the NSW Civil and Administrative Tribunal; domestic violence; urgent repairs relating to electricity/water supply or damage from fire, flood, storm; serious health or safety issues. Non urgent matters will be referred to NSW Fair Trading: 13 32 20. We will continue to advise social housing tenants but there may be delays in providing a service.

The Northern Rivers Tenants Advice & Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers. Our services are available to renters from Tweed Heads to Grafton and west to Drake. When you call, please listen to the answering service carefully and leave a message with the information required.

NORTAAS is a program of Northern Rivers Community Legal Centre.

NEWS

Report: NORTAAS Info Session for Residential Communities

Sarah from NORTAAS speaking at Gateway Lifestyle Residential Community
On 27th October 2016, Sarah Drury and Mary Flowers from Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) attended Casino Gateway Lifestyles Residential Community to conduct an information session about the Residential (Land Lease) Communities Act 2013. The session was organised in in collaboration with community residents and the community operator, who advertised the event in the community newsletter.
Read more