Northern Rivers Tenants Advice and Advocacy Service (NORTAAS)

 

CONTACT

Phone

(02) 6621 1022

1800 649 135

Hours:

Mon:

12pm-4pm

Tue:

10am-2pm

Wed:

9am-1pm

Thu:

Unavailable

Fri:

9am-1pm

Contact online

 

ABOUT

The Northern Rivers Tenants Advice and Advocacy Service (NORTAAS) provides free advice and referral for all tenants and residential parks residents in the NSW Northern Rivers.

Our services are available to renters from Tweed Heads to Grafton and west to Drake.

NORTAAS is a program of Northern Rivers Community Legal Centre.

You can request advice using our online intake form. 

See also the helpful information in the Disaster Damage Factsheet. 

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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People’s Commission into the Housing Crisis begins today

Media Release - Australia’s first People’s Commission into the Housing Crisis is set to begin today -Thursday 23 May. The Commission provides a platform convened by housing campaign Everybody’s…
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Breaking – Minister introduces Residential (Land Lease) Communities Amendment Bill

On 14 May, the Minister for Better Regulation and Fair Trading Anoulack Chanthivong MP introduced into NSW Parliament a Bill to amend the Residential (Land Lease) Communities Act 2013.
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NSW Rental Reforms in the Spotlight

This week in Parliament, we have seen steps taken towards addressing the pressing need for rental reform in New South Wales.
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Domestic violence and renting: Supplementary Guide

Everyone deserves a safe home. Tenancy law can help victim-survivors of domestic violence in a number of ways. This Supplementary Guide provides additional information further to our Domestic…
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NSW Renters' Forums: Your chance to share what renting should look like

Against the backdrop of a crippling housing crisis, we are often asked about what we struggle with most, not necessarily what our renting aspirations are. Our woes are given more attention than…
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Submission: Build-to-rent tax concessions

In this submission, we provide brief feedback regarding the proposed build-to-rent tax concessions. Our Network aims for a rental sector that supports safe, affordable and healthy homes. Build-…
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A constant worry: Renters confront the impact of unfair evictions

For this report we surveyed 123 NSW renters, asking them about the impact of the eviction financially and emotionally. We asked about challenges they may have faced in securing alternative…
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Survey on rental racism

Do you have a multicultural background and have rented in NSW in the last 5 years? Help researchers understand your unique experience to get better solutions by filling out a quick survey. 
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New research shows NSW renters want action on eviction reform; strong backing from landlords and community

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows NSW renters want to see action from the NSW Government on promised rental reforms to end ‘no grounds’…
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Briefing: Ipsos Public Affairs Polling Research – Reasonable Grounds Reform

New polling, undertaken by Ipsos Public Affairs for the Tenants’ Union of NSW, shows significant support from landlords for the reforms. The research also shows the community expects reforms…
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Pre-budget submission: Trust in the NSW rental system

The Tenants' Union of NSW pre-budget submission.
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Submission: Regulation and supply of short-term rental accommodation

It is timely to reassess the short-term rental accommodation regulatory framework to determine whether existing regulations are meeting their intended goals and identify any additional measures…
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