Inner West Tenants Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2-5pm

Tue:

9.30am-1pm, 2-5pm

Wed:

9.30am-1pm, 2-5pm

Thu:

9.30am-1pm, 2-5pm

Fri:

9.30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Have your say on future of Homes NSW

Have your say about the future of public and community housing in NSW!
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Acting Land Lease Communities Officer

For TAAP Tenant Advocates only, a special opportunity to join the Tenants' Union staff for one year as Residential (Land Lease) Communities Officer
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Annual Report 2023-2024

Housing continues to dominate political debate at all levels of government. We're proud of the work we've done, but also look towards the work still to be completed. Check out our 2023…
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NCAT Experience Survey

This survey is for renters who have been involved in a case at the NSW Civil and Administrative Tribunal. Your responses will help to inform the Tenants' Union's feedback to the…
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds…
Read more

NSW Govt announces $4 million over 4 years extra funding for improved access to advice and advocacy for tenants

The NSW Government announced it has boosted funding for Tenants Advice & Advocacy Services by $1 million annually until 2028, increasing the 2024-25 budget to $16.2 million.
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Media Release - NSW ends ‘no grounds’ evictions: Historic Win for Renters

Today marks a major victory for renters across New South Wales. Years of advocacy, community organising, and relentless efforts by renters, housing advocates, and the NSW network of local…
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Outasite – land lease communities magazine

In September, the Tenants' Union published issue 12 of Outasite – our print publication for land lease communities. Over 6,000 copies were delivered to mailboxes in communities all over NSW…
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Spotlight on Noleen Robinson

Noleen Robinson has been living in a land lease community in Lake Macquarie for over 24 years and has been a resident advocate for nearly the same amount of time. Noleen is a long term member of…
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Residential Land Lease Community Laws Get Updated

On 25th September 2024 the laws governing residential land lease communities changed. These changes are the first phase of the 48 recommendations that came out of the 5 year statutory review of…
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NCAT Evictions Map

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore where eviction and repair applications are being made across all LGAs of NSW.
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