COVID-19 service update: Tenant Advocates are working remotely to keep our advice service operating. When you call our Service you will be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24 - 72 hours. Alternatively on our website you can submit an online enquiry and we will get in contact. When we call you we will be calling from a private number.
Inner West Tenants' Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. After identifying the nature of your tenancy issue we will ask you to leave your name, suburb and telephone number and a tenant advocate will call you back. We try to return all calls within 24 - 48 hours, however calls from boarders and lodgers will be taken immediately whenever possible. Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.
IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.
IWTAAS is a program of Marrickville Legal Centre.
Submit an online enquiry at mlc.org.au.