Inner West Tenants' Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2-5pm

Tue:

9.30am-1pm, 2-5pm

Wed:

9.30am-1pm, 2-5pm

Thu:

9.30am-1pm, 2-5pm

Fri:

9.30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Inner West Tenants' Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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17/12/2020

Practical advocacy for social housing tenants

Marrickville Legal Centre is home to two tenancy services – the Inner West Tenants’ Advice and Advocacy Service (IWTAAS) and Northern Sydney Area Tenants Service (NSATS). The services provide free, confidential legal information, advice and advocacy to renters living in social and private residential housing.  The services have recently introduced a Social Housing Clinic for residents of Sydney’s inner west and Northern Sydney area.
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23/09/2022

Wills and Probate

In a recent decision of the NSW Civil and Administrative Tribunal (NCAT) Appeal Panel the question of whether a home can be sold (onsite in a community) without a grant of probate has been…
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23/09/2022

Quick updates

Quick updates on the KNV Appeal – the 'fixed' method of site fee increases, and on the 5 year Review of the Residential Land Lease Communities Act.
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23/09/2022

Working with resident advocates

Resident advocates are volunteers who usually live, or have lived, in land lease communities. They may be members of a resident organisation, or a residents committee, or just someone with a…
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23/09/2022

Rebecca Bryant, Advocate from VERTO South-West NSW TAAS

Rebecca Bryant works as a Tenant Advocate at VERTO, South West NSW Tenants Advice and Advocacy Service (TAAS). We asked Rebecca some questions about her experience of advising and advocating for…
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23/09/2022

Reflecting on 21 years of advocacy for renters and land lease community residents

After more than two decades’ work as a dedicated advocate for tenants and then land lease community residents, Julie Lee is moving on to new pursuits. We took the opportunity to ask for her…
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07/09/2022

Tenant Advocate’s perspective – An interview with Marcus Neil

We took the opportunity of a recent visit to Murra Mia Aboriginal Tenants Advice and Advocacy Service to interview Tenant Advocate Marcus Neil.
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07/09/2022

Easy Read factsheets now available

The Tenants’ Union is happy to announce that we have five new factsheets available in Easy Read. Easy Read is a way to present information for people with low literacy or learning disability.
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26/08/2022

Join our board!

Join our board! The Tenants' Union is seeking expressions of interest from people who are passionate about our work supporting renters across the state.
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25/07/2022

Pod off the press – Renting Bytes

The Tenants’ Union plunged into the world of podcasting roughly 12 months ago. Alongside co-producers Legal Aid NSW we planned and launched 'Renting Matters', a podcast series aimed…
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18/07/2022

Homelessness among older people aged 55 in NSW: TUNSW provides evidence to NSW Parliament

The Tenants' Union of NSW spoke on 18 July on a panel alongside the Homeless Persons' Legal Service, Public Interest Advocacy Centre and Seniors Rights Service at the public hearing…
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07/07/2022

Healthy Housing: Mould Survey

We encourage everyone, with or without mould currently in their home, to complete this survey from the Healthy Housing Centre for Research Excellence.
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24/06/2022

Joint media release: Disappointing NSW budget fails to invest in public and community housing

The Tenants' Union of NSW along with NSW Council of Social Services, Domestic Violence NSW, Community Housing Industry Association NSW, Y Foundations, and Homelessness NSW are in uproar at…
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