Inner West Tenants Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9.30am-1pm, 2-5pm

Tue:

9.30am-1pm, 2-5pm

Wed:

9.30am-1pm, 2-5pm

Thu:

9.30am-1pm, 2-5pm

Fri:

9.30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

 

ABOUT

Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, and will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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Submission: Changes to create low and mid-rise housing

In this submission, the Tenants' Union of NSW writes in general support of the reforms proposed in the ‘Changes to create low and mid-rise housing’ proposals. However, with some…
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Tell decision makers to end unfair evictions for all renters now!

We know that NSW Government decision-makers are currently considering rental reforms – can you email them and tell them to end no-grounds for all renters now? The government needs to end no-…
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Ending no-grounds evictions for all NSW renters: briefings

These briefings – one long, one short – have been prepared by the Tenants’ Union of NSW for NSW Members of Parliament to help inform their decision making regarding reforms to introduce…
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Population change and rents

Dashboard examining the relationship between population change, including migration patterns, real rents and vacancy rates
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Submission: Phase 1 review of the planning and approval processes for caravan parks, camping grounds, manufactured home estates and moveable dwellings

Our submission into the review of the Local Government (Manufactured Home Estates, Caravan Parks, Camping Grounds and Moveable Dwellings) Regulation 2021. This is the first Phase of the review…
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with…
Read more

Tips: Preparing for disasters as a renter

Bushfires, floods, cyclones and severe storms can be unpredictable and scary. While we as individuals can’t do much to prevent a natural disaster, we can take steps to improve our safety and…
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Tenants' Union supports 'Housing is a Human Right: National Day of Action'

The Tenants' Union of NSW supports the upcoming event, 'Housing is a Human Right: National Day of Action.' It's inspiring to see renters across Australia getting together to…
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Outasite – land lease communities magazine

The Tenants' Union has just published issue 10 of Outasite – our print publication for land lease communities. It will be delivered to mailboxes in communities all over NSW over the next…
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Victory! Boggabri resident wins 9 year battle for repairs

Boggabri Caravan Park is a residential land lease community consisting of 15 sites and some powered camping sites, located on Laidlaw Street in Boggabri. The local council, the Narrabri Shire…
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After the floods: What have we learned and what is needed to protect residents from further flooding disasters

Many residential land lease communities are located close to rivers and coastal areas of NSW and have been severely impacted by the major flooding events we have seen in NSW over the past couple…
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Navigating pet ownership in land lease communities

For many people pets are part of the family. Pet ownership in Australia is among the highest in the world, and keeping pets has been shown to significantly improve physical and mental health and…
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