Inner West Tenants Advice and Advocacy Service (IWTAAS)

 

CONTACT

Phone

(02) 9559 2899

Hours:

Mon:

9:30am-1pm, 2-5pm

Tue:

9:30am-1pm, 2-5pm

Wed:

9:30am-1pm, 2-5pm

Thu:

9:30am-1pm, 2-5pm

Fri:

9:30am-1pm, 2-5pm

Note:

You can also contact us via the webform at mlc.org.au

Contact online

 

ABOUT

Inner West Tenants Advice and Advocacy Service (IWTAAS) gives free telephone advice to tenants on their rights and responsibilities. When you call our Service you may be asked to leave a voicemail identifying your name, suburb, phone number, whether your matter is urgent or not and short description of the issue. We try to return all calls within 24-72 hours. Alternatively, on our website you can submit an online enquiry and we will get in contact. When we call, it will be from a private number.

Our services are available to renters in the local government areas of Ashfield, Burwood, Canada Bay, Marrickville, and Strathfield. Please note that we do not give advice to landlords.

IWTAAS also provides legal education sessions and lobbies for law reform to help tenants. In particular we want greater protection for people who live as boarders or lodgers, who are some of our communities' most vulnerable people.

IWTAAS is a program of Marrickville Legal Centre.

We encourage you to contact us via our webform at mlc.org.au.

NEWS

Rights & Roofs: TAAS Conference 2025

Tenant Advocates from across NSW came together in Wiradjuri for the annual TAAS Conference.
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Joint statement: Reinstate evidence requirements for evictions due to repairs or renovations

On Friday, 20th June, only five weeks after the new rental laws came into effect, ending no-grounds evictions, the NSW government significantly weakened the rules surrounding evictions for renovations/repairs. The NSW Government must commit to reinstating the evidence requirements for landlords seeking to evict a tenant due to significant repairs or renovations, and restore trust in the tenancy reform process— a joint st from the Tenants' Union and our sector partners.
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Tenancy law has changed in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The reforms cap rent increases at once yearly, will end no-grounds evictions and make it easier to have pets in your home. Find out more...
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Listening to Renters' Voices

In 2024 we organised a series of innovative Renters’ Forums in partnership with the Sydney Alliance and the NSW Rental Commissioner, NSW Fair Trading.
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Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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Rent Tracker Area Tool

Use this tool to explore how the price and supply of rental homes has changed across all districts of Sydney and regional areas of NSW.
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Better Deal for Renters – report card

In the lead up to the Federal election on the 3rd May 2025 the National Association of Renters’ Organisations (NARO) is calling for urgent, decisive action to give renters a fair go across all…
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Renters have rights – a short summary

A very short guide to tenants' legal rights in New South Wales.
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Financial Support Available for those impacted by ex-Tropical Cyclone Alfred

The NSW Government is offering some financial assistance for people affected by the weather events over the weekend. We have compiled some information on the ones that might apply to you and…
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Residents and supporters unite to fight boarding house eviction

A group of boarding house residents in Selwyn St Paddington is being told to leave to make way for unaffordable housing. Neighbours in their community and supporters have mounted an admirable…
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Renters' recent experiences of ‘no grounds’ evictions in NSW

The Tenants' Union of NSW has heard of an increase in no-grounds notices of termination (or “eviction notices”) being served to renters in the lead-up to their removal next year. We want to…
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Land lease communities: Update to the standards for solar installations

In a significant change around solar installations, there is now an increase in capacity for inverter energy systems to 200kVA before the Operator or Owner of a community is required to install…
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Land lease community residents, have your say!

Researchers at UNSW and Swinburne Uni are seeking input from land lease community residents. The Attorney-General is also consulting on the National Plan to End the Abuse and Mistreatment of…
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Amendments to Residential Land Lease Communities Act

The laws governing residential land lease communities changed in 2024, and further changes are expected in 2025.
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Land lease community resident presented with Community Service Award

Land lease community resident Bob Morris was presented with a community service award for his work as an advocate lobbying for legal protections for vulnerable members of the community, most…
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