Inner Sydney Tenants Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

Holiday closure

Tue:

Holiday closure

Wed:

Holiday closure

Thu:

Holiday closure

Fri:

Holiday closure

Note:

ISTAAS will be closed from 8/12/23 to 8/1/24. During this time please call 1800 251 101.

 

ABOUT

Please note: The Inner Sydney Tenants Advice and Advocacy Service (ISTAAS) will be closed from 8/12/23 to 8/1/24. During this time please call 1800 251 101.

ISTAAS provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online equiry form at rlc.org.au.

NEWS

Mon, 05/12/2022 - 12:59

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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Tue, 09/11/2021 - 12:28

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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Thu, 12/11/2020 - 14:24

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
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21/11/2023

Strata renters: Emergency preparedness in apartments survey

How ready do you feel your apartment building is for an emergency? Are you aware of plans in place from strata management? Consider completing this survey examining these questions.
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27/10/2023

Submission: The Housing and Homelessness Plan

This submission provides comment on the Housing and Homelessness Plan Issues Paper. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Adequate…
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26/10/2023

Navigating to Home Webinar

The Navigating to Home webinar provides an overview of The National Nine report's key recommendations., followed by a panel conversation exploring the challenges facing renters and our…
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18/10/2023

NCAT Snapshot

A data dashboard based on data provided to us by the NSW Civil & Administrative Tribunal (NCAT). You can explore the types of applications being made by landlords and tenants across…
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02/10/2023

NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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18/09/2023

Rent Tracker Research Project

The Tenants' Union Rent Tracker Research Project aims to give tenants, researchers, journalists, and others a clear way to understand rent movements in NSW. Our tools use data published by…
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01/09/2023

End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state.
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30/08/2023

Have your say on how prices are set in embedded networks

IPART the Independent Pricing and Regulatory Tribunal NSW has been asked by the NSW Government to recommend an appropriate maximum price for the sale of electricity, gas and hot or chilled water…
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25/08/2023

Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases

Yesterday, the Tenants' Union of NSW appeared at the Sydney hearings for the Federal Inquiry into the Worsening Rental Crisis in Australia. Leo Patterson Ross, CEO, Tenants' Union of…
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24/08/2023

National 9 Principles for Strengthening Renters' Rights

The National Association of Renters' Organisations has just released a new report, The National Nine: Principles for Strengthening Renters' Rights. The Principles are: Stability,…
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22/08/2023

Submission: Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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15/08/2023

Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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