Inner Sydney Tenants' Advice and Advocacy Service (ISTAAS)

 

CONTACT

Phone

(02) 9698 5975

Hours:

Mon:

10am-12pm, 2-4pm

Tue:

10am-12pm, 2-4pm

Wed:

Closed

Thu:

10am-12pm, 2-4pm

Fri:

10am-12pm

 

ABOUT

The Inner Sydney Tenants' Advice and Advocacy Service (ISTAAS) provides free, confidential legal information, advice and advocacy to tenants living in public and private residential housing.

Our services are available to renters living in selected suburbs in inner Sydney. You can check by entering your suburb under 'Get advice' in the main menu.

ISTAAS is a program of Redfern Legal Centre.

We encourage you to contact us via our online equiry form at rlc.org.au.

NEWS

05/12/2022

Standing Strong – Tenant Advocates Conference

In November 2022 almost 100 Tenant Advocates and guests gathered on Yuin Country for our Annual Conference. The theme of the conference this year was "Standing Strong" – in reference to the work Tenant Advocates do supporting tenants, especially through tough times like the last few years. 
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It was a great opportunity for Tenant Advocates to hear from each other about the issues faced by different renters, and to learn, discuss and innovate in our practice. A main focus of the Conference this year was the huge challenges faced by renters due to COVID and the ongoing housing crisis, as well as how we can forge ahead and continue to improve.
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12/11/2020

Staying Connected – Tenant Advocates Conference

Last week, over 100 Tenant Advocates participated in our first online Tenants Advice and Advocacy Services Conference. We explored a range of topics, including changes to tenancy laws, policy reform, and advocate work practice. We looked in detail at the effects COVID-19 has had on tenants lives, the Tribunal’s practices, tenancy law, and mental health. 
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02/03/2022

Legal help for flood-affected communities

Our thoughts go out to the people, families and communities impacted by the flooding, storms, and dangerous rainfall across the state. Tenants Advice and Advocacy Services and Community Legal…
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23/02/2022

Wills and probate in land lease communities – Appeal Panel settles disputes

In a recent decision of the Appeal Panel the question of whether a home can be sold without a grant of probate has been answered. Probate is the name of a court order granted by the Supreme…
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23/02/2022

Disclosure in land lease communities – Tribunal clarifies duty

The obligation on an operator to provide a disclosure statement in the approved form before entering into a site agreement is straightforward. The purpose of the obligation is also clear – to…
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14/02/2022

Tenants' Union of NSW publishes Special Report: Eviction, Hardship, and the Housing Crisis

A new Special Report published today by the Tenants’ Union of NSW, Eviction, Hardship and the Housing Crisis, asks us to take a new look at eviction. As we emerge from two years’ experience of…
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01/02/2022

Make Renting Fair - first organising meeting of 2022

Come along to the first Make Renting Fair organising meeting for 2022 where we'll continue to map out what our Make Renting Fair campaign will be getting up to this year. Come and join the…
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07/12/2021

Land Lease Communities Act Review Report Recommendations

The Land Lease Communities Act has been under review, and the Report has now been presented with 48 recommendations. In this article we take you through some of the key recommendations.
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29/11/2021

A year of crisis and resilience – Annual Report 2020-2021

No matter what challenges this year has thrown at us, the team at the Tenants’ Union of NSW remained focused on helping people in some of the toughest moments of their lives, many who faced the…
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09/11/2021

Forging Ahead – Tenant Advocates Conference

In October 2021, around 100 Tenant Advocates from across NSW came together online for our annual Tenants Advice and Advocacy Services Conference, under the theme 'Forging Ahead'. It…
Read more
02/11/2021

When renters organise, we can win! The plan to fix renting in Aotearea

We’re relaunching our Make Renting Fair campaign, and we want to explore alongside our community: what can we do to build a fairer renting system? What can we learn from successes overseas about…
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18/10/2021

Appeal Panel says site fee increase is fixed method

The anticipation is over. The Appeal Panel of the Tribunal has handed down the decision in Kincumber Nautical Village Pty Ltd v Morris & Ors and it is not good news for home owners. The…
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18/10/2021

Further challenges for Margaret Reckless, champion campaigner

In Outasite magazine (July 2021) we reported on Margaret’s ongoing saga with her operator who was busy pursuing a second attempt at terminating her site agreement at the Tribunal. This was…
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18/10/2021

Port Stephens Council takes positive action on Development Application notifications

The Tenants’ Union has spoken with many land lease community home owners regarding proposed developments in their communities. Developments can range from small to large scale projects involving…
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