Illawarra and South Coast Tenants Advice & Advocacy Service (ISCTAAS)

 

CONTACT

Phone

(02) 4274 3475

1800 807 225

Hours:

Mon:

9am-1pm, 2-5pm

Tue:

9am-1pm, 2-5pm

Wed:

9am-1pm, 2-5pm

Thu:

2-5pm

Fri:

9am-1pm, 2-5pm

Contact online

 

ABOUT

Illawarra and South Coast Tenants Advice and Advocacy Service (ISCTAAS) provides free information, advice and advocacy. This includes help with applications and hearings in the NSW Civil and Administrative Tribunal. ISCTAAS helps Housing NSW tenants, community housing tenants, Aboriginal housing tenants, permanent residents of caravan parks and manufactured home estates, boarders and lodgers, and private tenants.

Our services are available to renters the Wollongong, Shellharbour, Kiama, Wingecarribee, Shoalhaven, Eurobodalla, and Bega Valley areas.

ISCTAAS is a program of Illawarra Community Legal Centre.

NEWS

Standing Together for Housing Justice

Tenant Advocates and supporters came together to celebrate 30 years of the Tenants Advice and Advocacy Program, and stand for housing justice.
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Tenancy laws are changing in NSW

We’ve been fighting for decades to strengthen renters' rights by changing law in NSW. Now it's finally happening. The NSW Government has committed to ending ‘no grounds’ evictions. This means that your landlord will need a valid reason to end your tenancy. Find out more...
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Tenant Advocates – Nurture and Grow

The annual TAAS Conference took place last month in Birpai Country, Port Macquarie. The theme of the conference was 'Nurture and Grow' – to evoke the approach we seek to take with clients, renters' rights and knowledge, and our own skills. Over 100 Tenant Advocates from across NSW gathered to learn and connect. The conference is organised by the Tenants' Union of NSW, and this was the largest face-to-face conference we have ever delivered.
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NEWTAAS Annual Report 2023

This year the New England and Western Tenants Advice and Advocacy Service is celebrating our 21st year of operation. Our Annual Report summarises our work and also includes a selection of…
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End of Tenancy Survey

The NSW Government Department of Fair Trading's end of tenancy survey is an important data source, shedding light on the dynamics of rental arrangements within the state.
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Have your say on how prices are set in embedded networks

IPART the Independent Pricing and Regulatory Tribunal NSW has been asked by the NSW Government to recommend an appropriate maximum price for the sale of electricity, gas and hot or chilled water…
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Federal Inquiry hears from Tenants' Union: Three times as many renters calling now for advice on rent increases

Yesterday, the Tenants' Union of NSW appeared at the Sydney hearings for the Federal Inquiry into the Worsening Rental Crisis in Australia. Leo Patterson Ross, CEO, Tenants' Union of…
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National 9 Principles for Strengthening Renters' Rights

The National Association of Renters' Organisations has just released a new report, The National Nine: Principles for Strengthening Renters' Rights. The Principles are: Stability,…
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Submission: Improving NSW Rental Laws

We encourage readers of this submission to understand renting as an essential service. People require not just basic shelter but a good home to live a safe, healthy and dignified life. Homes are…
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Tenant Advocate's perspective – Sonya Mooring, Murra Mia Western TAAS

We took the opportunity of a recent visit to Murra Mia Western Aboriginal Tenants Advice and Advocacy Service to interview Sonya Mooring, the Tenant Advocate and Team Leader. 
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Briefing: Tenants Advice and Advocacy Program Funding

A briefing paper examining the funding needs of the Tenants Advice and Advocacy Program in relation to meeting increased community needs.
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Organisations unite in rental reform call to Senate inquiry

A coalition of more than 80 organisations across Australia has urged governments to act swiftly on rental reform in a joint submission to the Senate’s rental crisis inquiry. Fair limits on rent…
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Tenants' Union says Yes to the Voice

The Tenants' Union supports a Yes vote in the upcoming referendum on the Voice to Parliament. Ensuring all people have a home that nurtures their lives, including connection to community is…
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Tips: Renting after a disaster

Living through a disaster such as a flood or fire is difficult enough without having to worry about your tenancy. So the Tenants’ Union of NSW has prepared these short(ish) answers to common…
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Renters, have your say!

The NSW Government has now opened a consultation on Improving NSW renting laws. Now’s your chance to have your say on the changes needed to make renting fair!
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